Gabriel D. Email & Phone Number

Bilingual Senior Executive with over 20 years of experience in the (re)insurance claims and forensic engineering consulting industries. I have successfully transitioned through and excelled in various roles, including Managing Director, Loss Adjuster, and Claims Manager, showcasing my adaptability and versatility. As an analytical and results-driven leader, I have led regional teams comprising engineers, lawyers, accountants, and project managers to deliver world-class services. My proactive and customer-centric approach ensures that clients' needs are anticipated and met during the investigation process. I am committed to fostering a culture of continuous learning, feedback, mutual respect, clear goal-setting, and well-defined KPIs.MANAGEMENT QUALIFICATIONSo P&L Managemento Insurance Claims Managemento Problem-solvingo Change Managemento Partnershipso Contract/price negotiationso Relationship managemento Budgeting and expense controlo Incorporating local subsidiarieso Local and global complianceo Managing complex matrix structureso Public Speakingo Business Growtho Board Advisoro Legal Knowledgeo Multi-incident Loss Adjustingo Project Management o Risk Preventiono Investigation, scientific methodo Talent Development o Empathy3. INDUSTRY EXPERTISE o Fire, building, and property.o Hydrometeorological phenomenao Debris removalo Business interruptiono Extra expenseo Market losso Machinery breakdowno Electronic and computer equipmento Transports (marine, land and aerial)o General Civil Liabilityo Product defecto Energy (oil rigs & gas pipelines) o Electric power generation, transmission, and distribution.o Thefto Media & Filmo ArtworksPROFESSIONAL EXPERIENCEo Overseeing project teams.o Client communication.o Business development.o Quality assurance.o Financial management.o Strategic planning for the forensic engineering firm. o Ensure compliance with industry standards.o Manage resources.o Lead the company's growth initiatives.o Managing large and complex claims.o Providing technical guidance to loss adjusters.o Developing and implementing claims strategies.o Ensuring compliance with regulations.o Collaborating with legal teams.o Overseeing the resolution of large or intricate insurance claims. o Engagement in client communications.o Managing and leading the claims team.o Ensuring efficient and accurate claims processing.o Supervising claims adjusters, handling escalated or complex claims, collaborating with various departments, and monitoring claims performance metrics.o Ensuring compliance.