Responsibilities:• Build strong relationships with key stakeholders to drive growth.• Grow share of wallet of existing customers and hunt new customers throug opportunities pipeline management.• Manage end-to-end new customer implementations. • S&OP focal point to ensure accurate forecasts are in place.• Manage key accounts financial performance indicators: Volume, Revenue, Margins, Credit, DSO and Controllable Costs. • Constantly seek profitability improvement and/or cost reduction opportunities.• Work closely with the Technical and Marketing teams to identify both Cross Sell and Up Sell opportunities. • Develop and execute the local growth plan for Global Key Accounts jointly with the global account managers and local teams.• Ensure strong/proactive pricing discipline and actions.• Initiate/conclude new contracts, monitor and manage existing contracts performance.

Responsibilities:• Develop/manage strategic partnerships with suppliers and retailers on behalf of Shell Brazil Lubricant distributors’ network targeting business growth.• Create synergy among Shell brand and partner’s brands. • Define/monitor partnership KPIs and reports.• Incentivize collaboration among Shell Brazil Lubricants distributors network and partners.• Elaborate partnership contracts framework involving all accountable teams. • Train sales team to assure they are capable to correctly implement partnership value proposition around the country.

Responsibilities:• Manage a new lubricant B2C business model implementation in Brazil opening pilot stores.• Manage project timeline and resources.• Coordinate franchise consulting company for developing business model standards.• Develop strong training framework.• Develop/monitor business KPIs.• Seek product/service opportunities to improve store’s profitability.• Indirectly manage store staff and master franchisee team to ensure excellence on execution.• Coordinate MKT & PR agencies to assure compelling costumer proposition and media plan implementation.• Coordinate market research to create a better local market understanding and strategy.

Coordinating and supporting the implementation of lean integration program in two "high volume" filling lines and compounding/blending process. The project is part of a global initiative which aims cost reduction and competitiveness gain.Major achievements of the project:- OEE (Overall equipment efficiency) improvement.- Downtimes reduction. - Waste reduction.- Opex reduction (resources optimization).- Reliability increase (root cause problem solving).- "Mindset and behavior" changes.- Keeping high level of team motivation.Other activities:- Tracking results.- Elaborating and giving results presentations to the board.- Planning, delivering and monitoring project activities in order to meet requirements and stakeholders expectations.

Second rotation (07/2013-12/2013): Internship Program at the Process Engineering - Fibers/OB/Cotonete Plant:- Coordinating and executing activities in different projects of the plant. Most of these projects were related to technology innovation, compliance/quality assurance and HSSE. Highlights: Environmental impact reduction, quality assurance and productivity increase.- Supporting the process engineering team to keep key CAPEX projects on track and plan future projects (provisioning).- Training people on lean manufacturing methodology.

First rotation (01/2013-06/2013): Internship Program at Inbound Logistics Department:- Pallets flow analysis: The analysis was scoped to understand the whole internal pallets chain in order to find losses of the process and identify opportunities to optimize it. Outcomes: development of a new pallet flow process in order to increase the control of pallet reuse and disposal. It helped to elaborate a more assertive pallet purchase forecast.- Internal transportation study: The study found the real occupation of the internal raw material transportation. Outcomes: The study supported the team to make a decision on how to improve the transportation system in order to increase productivity and reduce costs. For instance, it enabled extra hours reduction.

International assigment - Internship: - Supporting project and concept planning. - Developing 3D concepts in CATIA V5 for aerospace industry and assisting the execution of detailed design drawings for bodywork components.- Supporting the engineering team to develop ready-for-production solutions for automotive company.

Summer internship:- Project: Welding test for nuclear works (Angra 3). Validation of a new welding method aiming process improvement. - Project highlights: The new method proved to be safer, cheaper and more productive.