Gabriel Dorch Email & Phone Number

London, England, United Kingdom

London, United Kingdom

London, United Kingdom

Key Responsibilities:- Develop, budget and execute annual strategic marketing and branding plans in association with local tourist boards and industry partners, such as airlines, tour operators and non-tourism partners.- Nation branding development of awareness- & sales campaigns in cross functional collaboration with other markets.- Working with internal Social Media & PR teams and creative agencies in developing B2C brand strategy to the target audience.- Strategic consulting and inspiring leadership.- Maintaining trend awareness in the tourism industry to identify development opportunities.- Applying best commercial judgement throughout all communications.- Mentoring, managing and coaching junior members of the team.Key Achievements:- Initiated and developed integration of targeting the high-end gay and lesbian target group in the strategic marketing plan which ensured long-term partner investments. - Initiated and developed an integrated marketing plan on an on-line travel community that was supported by planning cycle, joint investment from airlines and local tourist boards and effective tracking and execution.- Managed the full planning cycle and execution of cross-market campaign together with airline involving our UK and German markets to raise awareness and sales.- Provided expertise and led the start-up of the airline campaign targeting the Russian market.

London, United Kingdom

Key Responsibilities:- Development of business travel marketing strategies and sales implements, including budgets.- Create and manage profitable platforms for investing business partners to connect and do business with British event organisers and meetings & incentives buyers.- Long-term and sustainable sales and awareness activities and working closely with professional networks such as Eventia and MPI.- Full management and professional representation at workshops, fam-trips, trade shows, live events and corporate campaigns - always completely integrated with social media and PR.- Identifying top prospects for business visitor traffic and actively involving and managing corporate industry partners to ensure project investments and partner loyalty.- Develop and maintain the key account list of local tourist boards, tour operators, meetings & incentive agents and other industry stakeholders.- Ensure the database always was kept updated and engaged through sales-calls and communications with tour operators and meetings & incentive agents.Key Achievements:- Implementation of a new strategic B2B plan which resulted in increased leverage through media channels, greater penetration of the target group and a more sustainable growth of partner investments.- Initiated and managed the successful live event Meet Eat Compete SWE-DISH, engaging meetings & incentive agents in a way never done before.- Planned, managed and increased number of sales-calls at tour operators and meetings & incentive agents.- Functioned as a liaison point in the business to provide industry forecasts and guidance to other markets in form of trends and potential partner collaborations.- Developed and managed an integrated marketing plan together with airline that was supported by an appropriate planning cycle and effective tracking and execution together with joint investment from local tourist boards.

United Kingdom

ANTOR is the principal lobbying organisation for the world's tourist offices. Its UK membership comprises of national and regional tourist offices which are represented in Britain. ANTOR celebrated its 60th anniversary in 2012.ANTOR's objectives include providing a fraternal forum for its members to meet and exchange ideas, to forge close relationships with all other sectors of the travel industry; to be recognised as one of the foremost advocates of responsible tourism and to comment on a wide range of issues affecting worldwide travel and tourism.

London, United Kingdom

Scancoming is a privately owned Destination Management Company (DMC) offering the travel industry tailor-made solutions & service with a total ground handling concept from hotel reservations to innovative group events.Key Responsibilities:- Reporting to the General Manager, accountable for incoming corporate and VIP groups, meetings and incentive events to the UK.- Managed the operational process from handling group requests and putting together appealing and competitive proposals, day to day duties of confirmed groups and invoicing.- Daily contact with local tourist boards, suppliers and corporate buyers and negotiating the most competitive rates to increase profit.- Active sales in form of proactive teamwork, managing and performing sales-calls to clients in Northern Europe, always followed up by sales reports and forecast analysis.- Mentoring, managing and coaching junior members of the team.Key Achievements:- Several years fully accountable for the stand at Scandinavia’s largest travel fair.- Actively involved in the cross-market planning and production of the annual groups, meetings & incentives brochure.- Managed the pitching and won a new highly luxury and VIP client’s account which resulted in an increased annual revenue and loyal client collaboration.

Nuneaton, United Kingdom

Analyzing data and producing service level reports for suppliers and senior management teams. It included preparing of presentations on performance, checking accuracy and identifying areas for improvement from accurate forecasting.

Milton Keynes, United Kingdom

All level customer service to Scandinavian and Dutch customers and indipendednt distributors. My duties included order entry, customer support and administration. Working under pressure to keep the service level of incoming phone calls to high standard. Also developed an instruction plan how to handle the open cases in the customer database for contact tracking.

Amsterdam Area, Netherlands

Dealing with corporate clients in the Scandinavian countries. Organizing and preparing tour packages for sales to multinational companies. Handling the administration of the purchase from start to end. High level of customer service and professionalism throughout the transaction.

Amsterdam Area, Netherlands

Worked at Hewlett Packard’s European Customer Care Center. Daily communication with English, Dutch and Scandinavian clients involved computer related trouble-shooting with Internet as a main information source. Working under pressure to keep the service level of incoming phone calls to high standard. Accountable for maintaining a new software database and coaching team-members how to use the database. Research of new HP products before they were released on the market.

Amsterdam Area, Netherlands

Duties involved day-to-day use of the Internet; printer and computer related trouble-shooting with English, Dutch and Scandinavian clients. Technical support to clients while working under high pressure to keep the service level of incoming phone calls to high standard.

Amsterdam Area, Netherlands

Audit the total administration of the past day including debtor's administration. Sole person reponsible at night for the entire hotel and hotel bar.

Postgraduate Diploma, E-Commerce

Included modules: - Systems Life Cycle Methods - Programming Principles - E-Commerce Applications - Relational Databases - Networks.

Erasmus Scholarship, Dutch Language And Literature

Individual Course, Dutch Language And Literature

Individual Couse, The History Of Literature