Gabriele Tamosaityte Email & Phone Number

Se13 5Ey

London, United Kingdom

Responsible for creation and delivery of 1:1 email and direct mail communications across mortgage, foreign exchange and Visa products. • Successfully produced a number of complex end-to-end campaigns across different customer segments, in collaboration with creative, production and mailing agency partners, in a fast paced and high-pressure environment. • Created an innovative digital Area Comparison Tool over a period of 1.5 years in order to drive engagement and interaction for mortgages. The integrated campaign encouraged customers to explore various statistics in their area, as well as compare any GB postcode, city or town. • Transformed underperforming mortgage communications by executing an innovative content led email strategy alongside a new digital mortgage hub; resulting in increased customer engagement metrics and uplift in open rates by 20%. • Effectively liaised and collaborated with a multitude of senior experts from other business areas such as product, legal, compliance, and Advertising Control, to ensure consistency and full adherence with industry regulator and bank guidelines.

Bristol, United Kingdom

Liaised with external stakeholders in order to conduct regular audits as well as manage incidents, through building and maintaining long- term relationships. • Co-ordinated with an array of third party partners across various UK sites, to conduct and lead vendor assessments, due diligence and thematic reviews within required timescales and bank guidelines.• Identified and reported trends and issues to mitigate operational risks, reviewing vendor activities in line with internal group policy and external regulations from associated industry regulators, such as the FCA and the FOS.

Bristol, United Kingdom

Resolved and processed highly sensitive and confidential queries such as terminations, grievances, sickness, maternity, conflicts and complaints; through use of in depth knowledge and strict adherence to company procedures. • Assisted managers with headcount planning and resourcing requirements across multiple sites, with use of various resourcing systems.• Supported as interviewer, ensuring fairness and consistency throughout the onboarding process.• Liaised with external and internal clients such as business partners, central HR, employee relations, recruitment agencies and the Central Immigration Unit. • Gained extensive knowledge of HR guidance and principles, recruitment, and payroll.

Bristol, United Kingdom

• Contributed to the translation and interpreting service by facilitating accurate and effective communication between non-English speakers and the public service agencies and authorities.• Enabled service providers to make their services accessible to non-English speakers. These services include charities, immigration, probation and police services, NHS and a number of educational institutions.

Liverpool, United Kingdom

Liverpool, United Kingdom

Evolutionary Psychology, Msc, Pass

This degree focused on research methods, biology and evolution with the aim of completing a scientific experiment at the end of the study.

Bsc, Psychosocial Sciences, 2:2

Activities and Societies: Student Union Committee, Yoga, Running, Literature, Horse ridingThis degree which gave me the foundation.