Responsible for the company’s entire Information Technology including areas of strategy, infrastructure, operations, project management and vendor/partner management.Improve reliability and performance of IT infrastructure by implementing technologies such as HA firewalls, WAN redundancy, server modernization/virtualization and leveraging cloud services.Optimize business processes through process analysis and introduction of technologies/automation that increase efficiency & productivity.

■ Oversee an around-the-clock, global, corporate-wide, area network.■ Establish and nurture telecom carrier vendor relationships to maximize cost savings.■ Control and direct satellite communications support for global fleet of cruise ships.■ Orchestrate all project management duties for satellite installs, upgrades, and POCs.■ Successfully collaborate with procurement and legal teams to negotiate contract execution.

■ Worked collaboratively within IT and business operations to identify opportunities for increased revenue or process efficiencies.■ Researched and analyzed new technology trends to identify new business opportunities to drive revenue.■ Functioned as liaison between external vendors, business representatives and internal/external development areas.

■ Effectively supported over 500 Windows servers across multiple datacenters.■ Maintained upkeep and resolved issues for HP Systems Insight Manager monitoring system.■ Orchestrated all configuration and administrative efforts for several applications including Microsoft Active Directory, Citrix XenApp, and VMWare Virtual Server.