Gabriel Gozon Email & Phone Number

Metro Manila, Philippines

Taguig, National Capital Region, Philippines

As a PMO Analyst under the Transformation & Operational Excellence tower, I offer project management support for the organization and manage special projects and transitions.

Taguig, National Capital Region, Philippines

As a People Specialist in the Compensation & Benefits function, I handle and provide support for various HR employee programs within the organization and I am responsible for administering and processing transactions and workflows.1. Identifies service gaps, risk and process improvements2. Liaises with centers of excellence to provide answers for employees3. Manages personal details of employees and processes compensation and benefits programs using the organization’s Human Resources Information System (HRIS), Workday.4. Provides HR administrative support as required5. Manages the security and maintenance of HR personnel files and ensures that all files are complete and ready for regulatory inspection6. Uses ServiceNow to access data and answers employee inquiries within service times. Manages and ensures the correct points of escalation are delivered timely7. Facilitates HR reports and any adhoc reports as necessary8. Answers incoming inquiries relating to employee compensation and benefits

Makati, National Capital Region, Philippines

As an Associate Consultant in the People Advisory Services service line, I have gained the following experiences:1. Assisted in change management initiatives for a financial services organization such as developing a communication plan, creating collaterals, designing a train the trainers program2. Conducted due diligence for a health maintenance organization and retail company on key HR areas to gather relevant findings for a merger and acquisition3. Assisted in a competency review of an educational institution’s HR department by developing a competency assessment tool, facilitating the implementation of assessment, and contributing to the analysis of results4. Supported in an organizational review and design of a government agency’s risk management department by participating in the conduct of a current state assessment and analysis, and assisting in the design of the recommended organizational structure5. Performed adoption and change management activities for a social development organization by assisting in the creation of a communication strategy and plan and its execution, coordinating with client and other stakeholders for the planning and implementation of change activities, and designing training materials and programs

Cebu, Central Visayas, Philippines

As a Human Resources Officer who supervises the HR Department of the organization, I am responsible of the following items:1. Coordinated with hiring managers regarding recruitment needs2. Performed background investigation to ensure the credibility of candidates3. Executed job offers and communicates onboarding requirements to new hires4. Conducted the orientation to all new hires5. Issued memoranda related to employee regularization, promotion, and other employment-related changes6. Created, managed, and monitored employee database and information and generates reports7. Sourced for qualified external learning providers and process the enrollment of employees8. Developed and implemented learning and engagement programs to enforce company culture and improve employee experience9. Coordinated with managers regarding engagement solutions for each team 10. Coordinated with hiring managers in compensation strategies aligned to the needs of the workforce 11. Designed and implemented total reward policies and initiatives aligned to HR and business strategies12. Managed the transactions with third party vendors and government offices13. Executed assessments to identify organizational issues in the organization and formulates interventions to resolve concerns14. Constantly reviewed and updated performance metrics of employees in collaboration with managers15. Oversaw the execution of performance and behavioral evaluation of employees16. Updated and communicated changes in organizational structure17. Designed, implemented, and communicated company policies to achieve good governance while ensuring the alignment to employment legislations18. Ensured that employee handbook is updated and aligned to recent company policies19. Managed employee disciplinary concerns from commencement to resolution 20. Processed the offboarding activities of employees

Cebu, Central Visayas, Philippines

As a Client Coordinator who was overseeing a volume-hiring project for a client based in the United States, I was responsible for the following items:1. Coordinated with stakeholders in the delivery of a Contact Center project for a client2. Conducted process improvement using lean six sigma principles to enhance operational procedures3. Oversaw the internal operations to ensure compliance to guidelines and procedures4. Attended and facilitated meetings with clients and other stakeholders to communicate status updates, report areas of concern, and discuss solutions5. Created, managed, and monitored the project database and generated reports

Quezon City, National Capital Region, Philippines

As a Learning and Development Assistant that is part of the Central L&D Department of the organization, I was responsible for the following items:1. Managed and implemented the orientation program for new employees in collaboration with stakeholders from other business units2. Completed logistical and administrative tasks in the execution of training programs3. Created, managed, and monitored the training database and produced reports4. Assisted in the conduct of the learning needs assessment in the organization 5. Cooperated in the designing and developing of a learning curriculum and learning programs 6. Conducted process improvement for governing learning and development procedures7. Implemented a virtual learning program in response to the pandemic