Gabriel Graham Email & Phone Number

San Francisco Bay Area

Manage eLearning Programs, Mobile Learning Management Systems, Instructional Design, Communications & Learning Technology to Support a National Field Sales Team.

Northridge, Ca

Virtual Classroom and eLearning Specialist responsible for the management, design, and deployment of all eLearning programs and mobile deployment. Responsible for gathering, reviewing, and evaluating training materials and curriculum to ensure all eLearning training goals are aligned with needs of Field Sales, dealers and Medtronic alliance partners. Medtronic's medical technologies help make it possible for millions of people to resume everyday activities, return to work, and live better, longer.

Created and delivered training for the Yahoo! Sales force on new products, systems, strategies, and communications. Utilized cross functional experience and analysis to develop effective training. Managed a customized, monthly sales training program for 8 US offices, 4 teams, and 500+ sales professionals. Coordinated enrichment sales programs, delivered soft skills training and created cross functional training courses. Organized the Yahoo! Product Summit Event and created a certification program for the nationwide Yahoo! sales force.

Developed vertical marketplace initiatives to create valuable partnerships with Sales accounts. Responsible for leading the planning, implementation, and evaluation of category development strategies to achieve performance goals with a $30M impact.

Supported the Direct Sales team with product support, project management, strategic planning, and training. Provided coaching to the account management team on conversion optimization and reporting. Provided training on new products, CMS systems enhancements, and processes for more efficient work-flow. Developed Internal Bid Optimization Tools and Performance Management Programs for increased efficiency of a 40 person account management team.

Developed long lasting, profitable client relationships to achieve and exceed all team oriented goals. Implemented effective and efficient processes throughout the team with a focus on increasing team productivity and individual value. Managed 91 accounts with over $9 MM in revenue per year, achieving 105% yearly average attainment.

Provided consultative sales support to create customized solutions for prospective clients. Drove projects such as CRM and Customer Service training. Provided user feedback for the first Editorial Processing System & CRM launches.

Provided consultative sales and service for inbound prospects. Developed unique proposals and assisted clients in building a successful online marketing campaign.

Bachelor'S Degree, Pre-Med, Psychology

Activities and Societies: Psychology Club, DancePsychology Major Pre-Med Emphasis

Adobe Creative Suite

Bachelors, Psychology

Activities and Societies: Writing Club, Communications ClubPsychology Major English/Writing Minor