As a proactive member to the Sales team, I drove strategic actions to enable seamless solutions and fostered collaboration with Product and Development teams. I built strong relationships across diverse business fields and developed value-driven strategies to effectively articulate complex technical and business concepts.* Collaborate with the Sales team to facilitate seamless solution enablement.* Interface effectively with Product and Development teams to align goals and strategies.* Cultivate relationships across diverse business fields to identify growth opportunities.* Develop value-proof strategies to showcase the benefits of our offerings.* Articulate complex technical and business concepts in a clear and compelling manner.Increased Win Rate by 20% through Pre Sales performance optimization.

As a Team Lead in the company's Enterprise BU, I was responsible for training, mentoring, and guiding collaborators. I conducted 1:1 sessions, analyzed metrics, provided feedback, and prepared field reports. I also served as an internal mentor to new employees, including those from different fields like development.

Responsibilities:* Customer relationship management via email, chat, and calls, guiding them through technical queries, usability issues, or best practices in product usage.* Escalation/prioritization of requests.* Conducting training sessions within the company.