Gabriel Viegas Email & Phone Number

London, On, Ca

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Generated over $100 million in total net deposits within a 9 month period, demonstrating strong financial acumen and client relationship management.• Assisted in the development of efficient workflows for the Gold Glove Team, optimizing operational processes and enhancing team productivity.• Successfully facilitated the transfer of assets for High Net-Worth clients to WealthSimple showcasing expertise in wealth management and financial services.• Played a key role in… Show more • Generated over $100 million in total net deposits within a 9 month period, demonstrating strong financial acumen and client relationship management.• Assisted in the development of efficient workflows for the Gold Glove Team, optimizing operational processes and enhancing team productivity.• Successfully facilitated the transfer of assets for High Net-Worth clients to WealthSimple showcasing expertise in wealth management and financial services.• Played a key role in training and onboarding new representatives, contributing to the growth and development of the team. Show less

Toronto, Ontario, Canada

• Assisted clients in the smooth transition of their financial assets to and from Wealthsimple, ensuring a seamless experience.• Played a pivotal role in the UK de-conversion project, involving client off-boarding, FAQ development, and operational management of asset transfers.• Spearheaded the creation of educational materials and streamlined processes to guide new representatives in handling client requests during the UK de-conversion.• Acknowledged as a top performer… Show more • Assisted clients in the smooth transition of their financial assets to and from Wealthsimple, ensuring a seamless experience.• Played a pivotal role in the UK de-conversion project, involving client off-boarding, FAQ development, and operational management of asset transfers.• Spearheaded the creation of educational materials and streamlined processes to guide new representatives in handling client requests during the UK de-conversion.• Acknowledged as a top performer within the institutional transfers team, consistently delivering exceptional results. Show less

London, Ontario, Canada

• Handled all I.T. issues relating to networking, setting up new workstations for employees, Windows OS, printers, optimizing and setting up POP3, IMAP emails.• Migrated old software to newer operating systems and make sure that the software is compatible and working efficiently and effectively.• Consistently worked with AutoTrader as well as our website service provider to make sure vehicle feeds are always accurate and maintained.• Trained new and current employees in… Show more • Handled all I.T. issues relating to networking, setting up new workstations for employees, Windows OS, printers, optimizing and setting up POP3, IMAP emails.• Migrated old software to newer operating systems and make sure that the software is compatible and working efficiently and effectively.• Consistently worked with AutoTrader as well as our website service provider to make sure vehicle feeds are always accurate and maintained.• Trained new and current employees in updated sales processes as well as how to use new CRM software such as AutoAlert to better improve the dealership's KPI's.• Created and managed Highbury Ford's social media channels as well as developed a posting schedule for blog posts, and creative designs.• Modernized and updated Highbury Ford's website to be mobile friendly as well as keeping the vehicle photos up to date. • Responded to customer complaints and satisfaction posts.• Created social media and Google Ad campaigns to increase sales and reach potential prospects.• Analyzed data through Google Analytics and AutoTrader to understand the KPI's of our campaigns compared to what has sold.• Developed a comprehensive marketing budget to allocate funds between traditional and digital marketing.• Managed a YouTube video ad campaign to demonstrate the dealership's offerings. Show less

London, Ontario, Canada

• Exceeded all sales and customer service targets.• Transfered customer data from their old phone to new phone.• Assisted customers with setting up their new phone as well as setting up business email accounts (POP3, IMAP).• Troubleshooted a wide variety of mobility, television and internet issues and best direct the customer to get a resolution.• The go to person in regards to technical issues within the team for all Rogers products.• Collaborated with… Show more • Exceeded all sales and customer service targets.• Transfered customer data from their old phone to new phone.• Assisted customers with setting up their new phone as well as setting up business email accounts (POP3, IMAP).• Troubleshooted a wide variety of mobility, television and internet issues and best direct the customer to get a resolution.• The go to person in regards to technical issues within the team for all Rogers products.• Collaborated with others in a fast-paced environment. Show less

London, Ontario, Canada

• Developed and managed a digital marketing campaign strategy aligned to increase traffic to social media pages.• Utilized Hootsuite to manage social media pages. (Twitter, Facebook)• Worked closely with peers to improve current digital marketing strategies, such as media platforms that are used outside and throughout the college.• Assisted staff in the development and execution of events such as career fair and speed networking.• Lead and orchestrated a national… Show more • Developed and managed a digital marketing campaign strategy aligned to increase traffic to social media pages.• Utilized Hootsuite to manage social media pages. (Twitter, Facebook)• Worked closely with peers to improve current digital marketing strategies, such as media platforms that are used outside and throughout the college.• Assisted staff in the development and execution of events such as career fair and speed networking.• Lead and orchestrated a national accreditation project leading to betterment of college programs.• Designed effective print and digital marketing materials such as posters. Show less

London, Ontario, Canada

• Maintained a high level of communication with business clients to sustain exceptional customer service. • Looked after customer billing and usages as well recommended the best plans for the client to save money. • Used Excel and PowerPoint to put together proposals to present to business clients and provide the best value or save them money with their new plans. • Utilized CRM software known as Pipedrive to better understand my client’s needs. • Developed… Show more • Maintained a high level of communication with business clients to sustain exceptional customer service. • Looked after customer billing and usages as well recommended the best plans for the client to save money. • Used Excel and PowerPoint to put together proposals to present to business clients and provide the best value or save them money with their new plans. • Utilized CRM software known as Pipedrive to better understand my client’s needs. • Developed rapport with customers and small businesses to provide them with the best possible experience. Show less

London, Ontario, Canada

• Followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation.• Assisted customers with finding items.• Maintained accurate department signage and pricing. • Collaborated with others in a fast-paced environment. • Maintained strong relationships with customers by making them feel welcome when returning to the store consecutively.

Honours Bachelor Of Commerce (B.Com.)

Graduated from the Honours Bachelor of Commerce (B.Com.) program with a specialization in Marketing at Fanshawe College.

Business Administration Marketing

Graduated from the Business Administration Marketing 1-Year Advanced Diploma Program at Fanshawe College. • Organized and ran a charity.

Business Marketing

Graduated from the Business Marketing 2-Year Diploma Program at Fanshawe College. • Collaborated with classmates to run a business online.

Ontario Secondary School Diploma, Business

Activities and Societies: Beal Wrestling Team 2010-2011