Gabriel Wallace Email & Phone Number

Atlanta, Georgia

Founder & PresidentAssures the organization and its mission, programs, and services are consistently presented in strong, positive image to relevant stakeholders.Creating, communicating and implementing the organization's vision, mission, and overall direction.Formulating and implementing the strategic plan that guides the direction of the organization. Assessing the principal risks of the Company and ensuring that these risks are being monitored and managedEnsure adequate internal controls and management information systems are in placeEnsure that the Company has appropriate systems to enable it to conduct its activities both lawfully and ethicallyAnalyze quantitative data to identify trends and strategies for maximizing return on investment for clientsDevelop and manage marketing plan including website and blog development and social media managementSuccessfully provides one-on-one coaching high levels professional with a focus on executive presence, leadership, emotional intelligence and communication.Skillfully empowers and motivates a diverse audience to take action and improve through group coaching.Help Groom, Guide, Grow, and Generate Leaders

Greater Atlanta Area

At GP Publishing, we believe that everyone “has a book in them.” Our proven process empowers you to become a published author at a cost which fits your budget while maintaining the highest quality standards.​GP Publishing, which stands for Greater Purpose, is a creative publishing company dedicated to publishing works of art that trigger optimism and hope. Our mission is to connect, inspire, and influence others through stories of triumph against adverse circumstances. We also specialize in business books that promote and align with your brand purpose.For nearly 5 years, authors have trusted GP Publishing to help self-publish their books. We have produced dozens of Best-Sellers with 3 #1 Best-Sellers and an International Best-Seller in three categories. Our reputation for publishing high quality books within tight budgets can be attributed to our efficient and experienced team that breathes life into new ideas and stories. Driven by the values of trust, commitment and communication, our experts work closely with you to come up with a custom plan which meets the needs of your book. As a GP author, you’ll have access to a complete solution which consists of all the services you may need, ranging from guidance, cover design, and editing to full-fledged publishing, marketing and promotion. Get your book distributed to a worldwide audience in classic black & white, vibrant full-color, paperback, hardback, plus all digital formats.​So get in touch with us or explore our services to discover the thrill of becoming a published author and live the life of your dreams. There’s no time like this to share your story with the world! GP Publishing is based in Atlanta, GA.For more information please visit us @www.gppublishing.rocks

As a John Maxwell Certified Coach, Speaker and Corporate Trainer, I can offer you workshops, seminars, keynote speaking, and coaching, aiding your personal and professional growth through study and practical application of John’s proven leadership methods. Working together, I will move you and/or your team or organization in the desired direction to reach your goals.

United States

As the Director of Training and Development, I oversee all activities of the department and identify the business’s developmental needs ensuring that there is consistency with core competencies and goals.- Plan, organize, and lead training programs, ensuring proper execution at all levels of the department. - Ensure consistency in the delivery and application of training standards across the business and oversee the planning, prioritization, and development of new training programs and initiatives, ensuring that these programs and initiatives are consistent with the business overall strategies, objectives, and needs.

-Directed all aspects of operations for the entire restaurant including handling key financial duties such as managing the strategic budget and plans-Successfully built a strong team consistently providing high quality food and a friendly experience for all customers -Strategically recruited, hired and developed qualified team members and shift leads ensuring the proper fit for each position -Coordinated and conducted comprehensive orientation while developing thorough training plans for all new hires assuring the complete understanding of their responsibilities and company policies -Maintained a detailed calendar in order to properly schedule and deploy team members while promptly addressing all performance issues-Provided maximum customer satisfaction and effective management of operations and supporting services by sustaining growth and quality while driving profitability-Maintained expenses below budget through accurate planning and waste reduction-Initiated a positive approach to receiving customer feedback, satisfaction and addressing problems and concerns-Achieved all targets and goals resulting in an increase in sales by 12%

-Closely oversaw and facilitated innovative training programs to drive performance and leadership at the store level across 10+ locations -Established a work environment illustrating a clear path for career development for all employees-Effectively communicated critical business objectives and field initiatives to the staff to ensure all goals were achieved at the store level-Actively monitored performance and progress throughout the initial phase of employee training including effectively assessing new hires to identify areas of improvement -Served as an advocate for quickly resolving employee grievances to ensure smooth and efficient operations -Responsible for constant employee interaction through engagement programs to ensure employees were fully motivated while also guaranteeing strict compliance of policy and procedures and achievement of sales goals -Developed and utilized a wide variety of instructional techniques and formats including role playing, simulations, team exercises, group discussion, video and computer-based training modules, on the job coaching and lectures to significantly increase employee productivity  -Provided continuing education to employees districtwide, spearheading initiatives that increased online learning by 30% and outcome productivity after training by 20%  -Developed interactive and innovative strategies to increase outcomes-based results -Developed course curriculum to ensure maximum effectiveness of training and utilized after-course surveys to tailor new coursework -Incorporated industry beliefs and professional development guides for employees to achieve proper industry exposure

-Provided the highest level of customer service to all customers ensuring repeat business while also closely monitoring and developing employees -Ensured complete safety and cleanliness of the workplace in addition to maintaining accurate store inventory to enhance sales opportunities  -Created detailed staff schedules to assure smooth operations while also fully training new hires and conducting thorough performance evaluations to guarantee top productivity -Maintained professional relationships with vendors, receiving vendor deliveries and creating grocery orders to ensure optimal business success -Fully assisted customers with gas and food purchases while ensuring an exceptional shopping experience -Provided exceptional customer service and guidance to consumers: achieved a 96% rating and exceeded all personal and corporate quotas on a consistent basis -Developed strategic sales campaigns to increase clientele while working with staff members to improve their selling and customer service skills -Developed improved procedures for opening/closing the store which increased the accuracy of all necessary duties for each shift and improved overall store efficiency -Implemented best practices around store safety for employees and customers -Introduced productivity concepts through operations and conducted extensive training for all personnel

Dothan, Alabama Area

-Provided strategic management for 13 retail districts across 2 states including meticulous store inspections, resets, preparing for quarterly inventory and promoting teamwork and productivity to improve store standards -Decreased deli shortage by 44% through research, identifying delivery shortfalls, overstocking and overseeing product ordering and sells -Significantly expanded the customer base through community marketing, product presentation and improved customer environment leading to an increase in sales by 5% -Responsible for handling a number of key human resources tasks including hiring, terminating, performance evaluations, staff investigations, training and corrective actions -Maintained constant communication with executives and store staff to obtain all goals and drive business growth  -Maximized profitability through superior customer service, effective and prompt communication and follow-up on all pending matters with the customer -Utilized superior communication skills to motivate staff and develop effective working relationships with peers, executives and clients -Addressed all employee performance problems promptly and directly in accordance with company personnel policies and procedures -Drove company profitability metrics, employee engagement and customer experience through change and innovation as a supportive leader: achieved more than xx% growth annually

Birmingham, Alabama Area

-Provided high quality food products to all customers while ensuring an exceptional customer experience -Successfully hired, trained and scheduled employees to ensure appropriate restaurant coverage -Directly supervised restaurant safety and cleanliness for staff and employees by closely following all restaurant and OSHA guidelines -Strictly controlled weekly, quarterly and annual inventory to monitor shrinkage, overstocking and waste -Directly supervised employee production, including mentoring and evaluating staff to ensure top productivity and efficiency  -Productively controlled all restaurant/labor/marketing expenses while building a positive business reputation and effectively handling key vendor relations to guarantee success -Managed all aspects of smooth functioning operation while maintaining a high standard of customer satisfaction  -Responsible for the overall food and beverage operations by formulation of policies, business goals and exceeding revenue targets-Responsible for the strategic marketing and advertising efforts to increase brand awareness, exposure and overall revenues by 10% -Managed back of house operations including food preparation, quality control and expediting, and a 97.9% customer service satisfaction on food quality and timing