Lead and motivate the teams responsible for selling clothes, delivering world-class client experiences, and building loyal client relationships. Responsible for the flawless execution of Sales, Floor, Business and People Management in order to exceed daily business goals.

Clients: -Being aspirational to clients in all aspects of culture: fashion, music, art, technology, and architecture-Identifying the needs of clients, tailoring each look to their unique styles while building strong relationships to exceed their expectationsMerchandise:-Knowing product names, fabrics, silhouettes and styling options -Re-stoking the floor -Maintaining store cleanliness and product displays Operations:-Maximizing sales -Delivering an exceptional and seamless retail experience while meeting the mission and objectives of the company

Marketing Management: Developing and executing internal and external marketing campaigns with experience using Mailchimp and Campaign Monitor. Public Relations Management: Creating targeted influencer lists, pitching emails, and maintaining relationships with influencers, editors, and brand partners in our community. Social Media Management: Optimizing community engagement by creating a focused strategy and compelling content for 7 business accounts.Social Media Analyst: Showing measurable results in organic engagement and growth through analytics reports.Brand Management: Collaborating in the re-branding of 4 downtown hotels and ensuring all marketing content meets brand standards. Reputation Management: Identifying, addressing and analyzing issues, patterns, and trends in consumer conversations and reviews.Internal Newsletter Creation: Company-wide content collection, copywriting and editorial direction for our quarterly publication.Copywriting: Following 7 individual brand voice guidelines to create branded content for social media accounts, websites, and collateral.

Collaborated with the Marketing Director and Marketing Manager to assist in research, content curation, strategy development and social media implementation for the downtown collection.