I am a highly experienced Senior Customer Service Representative with over 20 years of expertise in the international automotive industry, particularly in thermal technology production. I have a proven track record of fostering and maintaining strong relationships with both customers and suppliers. My proficiency in supply chain coordination, shipment organisation, and ERP system management, combined with a commitment to minimizing costs and enhancing efficiency, allows me to contribute effectively to team objectives. I hold a Bachelor’s degree in Communications (B. Comms) and a Diploma in Management Studies. Renowned for my patience and calm demeanor, I thrive in collaborative team environments and enjoy working alongside others.