Gabriella Pipitone Email & Phone Number

Administered and processed payments made by the members, providing them with up-to-date copies of receipts and/or transactions made by them. Handled all incoming calls and answered the inquiries made with a pleasant and professional voice. Updating member information in the database Assisting with marketing and promotional activities Maintaining a clean and organized reception area Punctual for opening 4 am Shifts

United States

Contributed to the development and maintenance of the company website, ensuring content was engaging, informative, and optimized for search engines.Researched target clientele to gather data and insights for the creation of targeted email marketing campaigns, resulting in increased engagement and conversion rates.Ability to work collaboratively in a team environment and effectively manage multiple tasks with tight deadlines.Detail-oriented with a creative mindset, capable of generating innovative ideas to enhance marketing campaigns.Participated in company-wide meetings to gain insights into overall marketing strategies and objectives.

Hustle and Efficient. Ability to work in a hot, hectic environment. Strong communication, time and resource management, and planning skills Greeting customers, answering questions, making recommendations, accepting orders and payments, and providing exceptional customer services. Taking client information and ensuring that deliveries are fulfilled accurately and on time. Willingness to work independently or with other team members to solve problems, plan schedules, fulfill orders, and create amazing baked goods.

Monitored, directed, and prioritized all store front end activities in a fast paced high volume traffic retail environmentProvided training/coaching, daily observations and monthly performance reviews for all cashiers, and some other department associates Worked along side with Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

Process returns and exchanges using POS systemsOpen and maintain customer accounts by recording account informationGenerate sales leadsResolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolutionAssist with placement of orders, refunds, or exchanges

Marketing, Cum Laude

Activities and Societies: Honors in Marketing Sigma Beta Delta Honors Society

A

Activities and Societies: Honors, Volleyball, Flag Football Maintained high grade point average while staying active on the Varsity.