General Manager
Led day-to-day operations of the restaurant, overseeing a team of 8 staff members.Implemented strategic initiatives to enhance customer service, resulting in an increase in customer satisfaction scores within my time there.Successfully managed staffing, scheduling, and training programs to optimize team performance and operational efficiency.Developed and maintained strong vendor relationships, negotiating contracts to reduce costs while maintaining quality standards.Created and executed promotional campaigns, resulting in an increase in sales within the first two months of the position.