At Artisan Ice Sculptures, I lead the sales and marketing efforts to showcase the unique and creative products of the brand. I designed and implemented digital marketing campaigns, managed social media platforms, and coordinated events and partnerships with clients and vendors. I also ensured a high level of customer satisfaction and loyalty by handling inquiries, orders, and feedback promptly and professionally. My marketing and hospitality skills are rooted in my education and experience in the hospitality industry. I graduated with an associate's degree in education from Gaston College, where I learned how to communicate effectively, plan strategically, and collaborate with diverse groups. I also gained valuable experience in customer service, training, and leadership as a key staff, trainer, and marketing lead at my previous employment. My goal is to create memorable experiences for customers and stakeholders that inspire them to appreciate the art and craft of any business I represent.