Help drive Teladoc's commercial success by acting as a subject matter expert, road map influencer, and strategic partner across the organization. Serve as the voice and face of Teladoc’s solutions, evangelizing our unique differentiators and articulating the value proposition to both internal teams and customers. Trusted problem solver, tackling complex challenges and answering the hard questions. Ensure products meet the needs of the market. Connect product, marketing, and commercial teams, enabling sales excellence and empowering go-to-market strategies that accelerate growth and innovation.

Created the role and assembled a high performing team responsible for driving a differentiated, value based digital market message used in the sales acquisition/retention process across all buyer segments. Areas of focus include:Develop and deliver customized story telling, highlighting the digital value proposition. Survey feedback from Sales leadership called out Digital/website/app as a sales content differentiator. - - Volume of client facing meeting participation has doubled since 2018Prepare all roles in the market facing organization to deliver the digital market message. Develop and facilitate training for client facing executives, clinical leaders and customer success managersInfluence roadmap prioritization while executing on enterprise strategy using customer insights and data analytics

Business owner and team lead for Cigna’s most used digital asset – the Find Care and Cost Transparency experienceOwn, drive and prioritize a multi-year roadmap based on enterprise strategy, customer insights and financial planDemonstrate continuous focus on listening to the voice the customer and delivering enhancements to improve the experienceManage digital launch activities including usability testing and client pilot testing. Collaborate with Operational Readiness teams to design training and communication planningTeam received the prestigious “Cigna Chairman’s Award” for the delivery of a re-imagined Find Care experience

Lead a cross-functional team to manage multi-million dollar web site redesign project of company's online Health Care Professional directory. Responsible for resource allocation, scope management, and overall project delivery. Strategize with business leaders to identify key client and customer needs; translate those needs into business requirements; execute onto the website. Manage web site launch activities including usability testing, client pilot testing. Collaborate with Operational. Readiness teams to ensure proper training and communications are in place and timed appropriately.

Managed $20M budget for funding of IT projects within Aetna's Product Management Group - eHealth, Medicare and Workers Compensation business areas. Partnered with senior business leaders to plan multi-year strategy, develop the associated IT investment strategy, and align projects based on ROI and benefit validation. Collaborated with business unit and project team members to promote clear understanding of expectations and objectives and to communicate project information including the status of deliverables, scope changes, issues. Position highlights include delivery of complex Medicare Part D projects within budget and government-defined timelines.