Gabrielle Chapman Email & Phone Number

Santa Monica, California, Us

Amsterdam, North-Holland, Nl

Functional Lead on eCommerce projects, SME on Salesforce Commerce Cloud, business systems and procedures efficiency consultant, customer-led functional design expert, market researcher, and technical writer. Partner with clients as a Product Owner for their initiatives. Lead a team of business systems analysts where I empower them to continue growing their skills in key functional, consultative, strategic, and documentation areas required to be an exceptional BA. Have a tiered system of peer support built into the team to promote interconnections and knowledge sharing between projects.

Chicago, Illinois, Us

Functional Lead on eCommerce projects, SME on Salesforce Commerce Cloud, business systems and procedures efficiency consultant, customer-led functional design expert, market researcher, and technical writer. Lead a team of business systems analysts where I empower them to continue growing their skills in key functional, consultative, strategic, and documentation areas required to be an exceptional BA. Have a tiered system of peer support built into the team to promote interconnections and knowledge sharing between projects.

Chicago, Illinois, Us

Chicago, Illinois, Us

My primary work has been with new e-commerce builds on SalesForce Commerce Cloud. I have served as a BA defining the functional specifications needed for those projects. I have had the opportunity to use my Project Management, Strategic Consulting, and Scrum Master skills on more unique builds/needs as well as expanding my experiences to Magento and headless builds.

Oakland, Ca, Us

Business Analyst | Product Owner | Scrum MasterPrimary projects during this time were to get W3LL PEOPLE converted to SFRA post-purchase by e.l.f. Beauty, and to launch the new content and eCommerce site Keys Soulcare with Alicia Keys.- Write user stories- Gather requirements- Partner with 3rd party vendors- Coordinate with internal stakeholders.- Work with the Product Manager to prioritize the backlog and create roadmaps- Lead the Daily Standups, eComm Demo, Retrospectives, Sprint Planning, and Business Update meetings.- Unblocked and facilitate development work- Communicate the importance of new functionalities to the developers and conversely, communicate the negotiated MVPs and future updates to the business based on feedback from the tech reviews.

Coordinating the operational side of our eCommerce. - Merchandising and promotion- Coordinate with offsite developers- Inventory management- Fulfillment management- Returns and disputes management- Implementation and management of new programs: free sample initiatives, free returns, loyalty program, etc.

Point person for all things to do with our eCommerce: sales, marketing, development, products, order fulfillment, reviews, and customer service.- Merchandiser- Marketing email and website campaigns- Promotions- Product Management: created roadmaps, owned 3rd Party integrations, head of offsite developers, coordinate with creative and marketing teams, etc.- Customer Service: created SOPs, maintained FAQs, trained the incoming CS manager.

Durango, Co, Us

Worked with adolescent girls that are having behavioral and/or mental health issues. Guide on expo (backpacking trips) weekly and facilitator at base camp.

Santa Fe, New Mexico, Us

- I was head of SalesForce CRM data entry and structuring.- Completed 30hrs of mentorship with a SaleForce developer.- Head of data collection systems and analysis for annual Gala.- Helped to coordinate all needs for fundraising events, both private and public.- Developed relationships with members of our board and special committees.- Photographer for events.- Oversaw video content creation, to be used for fundraising purposes.- Sought out and oversaw creation of logos for our fundraising events.

Santa Fe, New Mexico, Us

Assist the CEO/President, development and operations staff as needed with day to day operations.

Santa Fe, New Mexico, Us

Short term contract position. Coordinating mentors, artists and community members, with mentees, community members diagnosed with a mental illness, to embark on a project to share their experiences with mental illness.

Concord, Ma, Us

Recruit participants and supporters of this amazing organization. I am working on the 2016 Teen Mindfulness Retreat to be held at Blazing Mountain Retreat Center, Crestone, CO. The retreat is July 3rd-9th. Scholarships are available, don't let finances scare you off!They also have young adult and adult programs available. Check out www.ibme.info

Addison, Tx, Us

Coordinated and facilitated children's activities in a 1 to 4 ratio, counselor to kids. Attended activities with kids and assisted them in those activities.

Manage a small but busy two doctor psychiatry practice. Dr. Neidhardt is an Integrative Medicine Doctor as well so we I manage our small store of products as well as an online presence on his website www.mindicine.com. I manage the office's financial, patient relations, product inventory, insurance coordination, website development, and special projects. The special projects include coordinating and publishing two books and establishing contacts for an international climate change conference that will focus on Indigenous peoples from across the globe, the cultural impacts climate change is having and will seek to co-create solutions for moving forward. See www.emergentdiplomacy.org

Seattle, Wa, Us

I was a Children's Program Counselor during conference. 1 to 1 Child to Counselor ratio. Participated and coordinated activities such as ceramics, horse back riding, Children's Museum, Meow Wolf, swimming, food, movies, and many more! This occurred once a year for a week.

I performed intakes, biopsychosocial assessments, and utilization reviews with insurance companies for clients at Solutions Treatment Center and other facilities across the country. The facilities provide substance abuse/ addiction treatment, dual diagnosis (SA and MH) treatment and mental health treatment.

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Assisting the founder of Waterway's to establish an official non-profit and an adjunct for-profit LLC. Waterways will work with first nation's people and specifically focus on traditional paddle journeys.

The Steet Outreach Program provides resources to homeless and at-risk youth under 22 years of age. We work collaboratively with the emergency Interfaith Shelter, Healthcare for the Homeless, Warehouse 21, Life Link, Adelante and Southwest Care Center to provide resources to the youth. We can help with basic needs such as food and clothes, or higher needs like finding housing or getting their identification documents. In this position, I am the primary manager for each case, for each client.

A part time position at the Street Outreach Program. Go on the streets with basic supplies like food, hand warmers, socks, hygiene products, etc. Was going full time to Southwestern College for the first year then went back to full time as Service Coordinator.

I was in charge of Community Outreach in an 8 county region in NW Ohio. I met with community agencies and religious organizations to provide information about state and federal support programs such as Food Stamps. I also trained volunteers and agencies to use an online application called The Benefit Bank. The Benefit Bank allowed for efficient completion of government forms and taxes, all of which could be filed electronically all for free. For less than 25% of my time I provided direct assistance to clients using The Benefit Bank and other community resources.

Worked on an issues based, non-profit campaign that ran during the presidential elections in 2008. This company was partnered with MoveOn.org, PIRG, and multiple other non-profit issue based groups involved in environmental, financial, and social issues. I interviewed, hired and managed a team of canvassing staff and performed outreach duties.

Postgraduate Degree, Business Analytics

Diploma In Digital Marketing, Digital Marketing

M.A., Counseling Psychology

Ba, Liberal Studies- Philosophy & Fine Art

College/University Preparatory And Advanced High School/Secondary Diploma Program