Maintained a clean, safe, and hygienic work environment in compliance with all Policies • Maintained patient confidentiality by controlling the environment and information being disclosed to authorized individuals ensuring HIPAA and corporate compliance requirements at all times.• Prepared and maintained the front desk/reception area for receiving patients, maintaining a clutter-free professional workstation.• Updated and documented all of the required patient information related to eligibility, insurance verification, and demographic data; as well as documenting patient responses and the employee's actions.• Scheduled and managed patient appointments, both in person and by telephone, while expressing and demonstrating a supportive and positive attitude at all times.

Creating and updating patients’ electronic health records.• Managing the day-to-day operations of a medical facility.• Scheduling and coordinating appointments.• Verifying patient insurance.• Completing and submitting insurance claims.• Preparing correspondence between medical providers and their patients.• Providing quality customer service to patients.• Working in a professional environment.• Knowledge of IDX, EMR, Sorian, and GCEB.• Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs. • Contributes to team effort by accomplishing related results as needed.• Checking in patients at the front desk.• Answering the phone.• Scheduling patients for the proper appointment.• Interviewing patients for case histories in advance of appointment.• Compiling medical records and charts.• Transferring lab results to the appropriate clinician.• Maintaining supplies and appearance for the office.