Multitasking, oral and verbal communication, customer satisfaction, and conflict resolution.Food expeditor acting as a liaison between the kitchen staff and the wait staff. Provide friendly and attentive service to all customers.Maintaining quality control for the kitchen staff and throughout the restaurant.Taking reservations and keeping a well organized reservation list.Managing to go orders and light cleaning duties.

Maintained a clean work environment for staff and clients.Promotion was received in the company once I became a licensed cosmetologist.Created spreadsheets with daily sales and goals.Ability to organize schedule for staff to ensure every stylist is booked, and clients are not overlapping. Maintained an accurate cash draw and vault count to ensure that cash and change are available when requestedAssisted Owner in training new customer service associates and ensuring that they are fully trained on proper cash handling techniques and what clients expect.Ability to handle large sums of cash and accurately perform mathematical calculationsProcessed daily bank depositsInterfaced directly with customers to aid and solve any issuesResponded to email inquiries and kept an accurate log of customer storage recordsManaged store owner calendar and kept record of upcoming store events. Maintained daily goals to attract customers and expand business.Continued my education to better assist customers.

Multitasking, oral and verbal communication, customer satisfaction, and conflict resolution.Promoted the company by participating in company activities and serving the community in sponsorships.attention to detail, recommendations, maintaining proper accountability for orders and funds while keeping up a professional appearanceGuide guests through the menu and specials, maintain knowledge of all menu items, beverages and drink specials.Bussed and reset tables and kept dining room and work areas cleanMaintained clean and presentable tables with tableware, glassware, silverware, and linens.Provided friendly and attentive service to all customers.

Responsible for answering incoming calls from customers while ensuring a high level of customer service and maximizing productivityFaxed documents to providers per their requestResponded to complex customer callsResolved customer service inquiries which included: billing and payment issues, benefit and eligibility information, explanation of benefits and remittance adviceConstantly met established productivity, scheduled adherence, and quality standardsReceived inbound phone calls from customers seeking social service referrals Provided referrals to members and non-members using company DatabasePerformed outbound calls to members to ensure quality of referrals provided.Investigated, analyzed, and resolved outstanding issues to achieve customer satisfaction, including responsibility for following through and bringing outstanding issues to closure.Followed HIPPA guidelines to securely maintain confidential information.Received inbound calls from hospitals, doctor’s offices, dental and eye providers regarding claim payments or billing errors.