Full Cycle Mid Market AE, working alongside churches to help them get the best technology available to engage with their community and grow their congregation.

• Managing a diverse group of customer accounts by utilizing exceptional levels of service, critical thinking, and sales techniques• Exceptionally communicating with high energy and positivity in every customer interaction, resulting in above average sales percentages YTD • App to Goal average of 148.6%; Payment at App average of 109.2%• Collaborating with colleagues through relationship management skills to streamline exceptional customer service experiences• Professionally driven agent who is not afraid of utilizing quick thinking to leverage opportunities in exceeding company goals

• Exceeding client expectations by using strong product and industry knowledge to guide them in expanding their financial profile• Leading the idea exchanges submitted to improve functional processes within software programs• Leading collaborations with management to ensure a community driven culture, increase individual knowledge, and mentor team members on advancing the departments goals• Utilizing high attention to detail and organizational skills to assist clients in maintaining their coverages

• Oversaw customer satisfaction and service through leadership of employees• Supported coworkers when discrepancies require additional assistance• Collaborated monthly with other department managers to propel company goals forward

• Performed over-the-counter sales of merchandise and preventative care• Supported coworkers when discrepancies require additional assistance

• Provided high levels of customer service to current and future clients• Greeted clients promptly with the goal of effectively meeting their needs• Maintained efficient communication skills to provide lifesaving care to patients

• Revised customized quotes for each project to fit customer expectations• Created detailed recommendation presentations for all project managers• Maintained a healthy teamwork atmosphere to exceed daily sales goals

• Utilized interpersonal communication to gain and maintain new customers• Created new processes for effectively contacting potential customers based on field work• Exceeded goals of enrolling 600 clients per month in product purchase; averaged 700 per month

• Developed education outreach by creating relationships with universities• Enforced trained knowledge of employment laws such as EEO, ADA, FLSA, and FMLA