• Drawing and developing CDs for commercial and retail projects• Developing presentations that explore and explain various design options for prospective clients• Writing clear and concise permit response letters

• Delegated tasks amongst coworkers to ensure operational needs are met in the restaurant• Facilitated constructive communication amongst coworkers to encourage team service• Serviced customers with warm hospitality and enthusiasm

• Coached new server employees on hard and soft skills necessary for success in their role

• Advised students with their respective architecture and design studios• Provided specific and tangible critiques for student work to facilitate work development• Assisted faculty’s development of semester curriculums to ensure learning goals are reached• Met with students outside of the classroom to provide support with academic and personal challenges

• Provided beer recommendations to customers based on their preferences and the flavor profile of our beers• Cleaned daily to ensure a healthy and safe working environment• Completed Virginia’s ABC: Managers’ Alcohol Responsibility Training

• Managed correspondence with clientele• Informed incoming clients about our services and provided outreach communication to prospective clients• Provided transparent communication between coworkers, clients, and service technicians• De-escalated customer concerns.