+ Pilot development of a suite of careers and employability workshops embedded in curriculum at levels 4, 5, and 6+ Deliver 175 innovative, and engaging personal and professional development workshops for Kingston School of Art’s 18 undergraduate courses+ Build strong working relationships with academic staff to ensure course- and level-specific customisation and contextualisation of each workshop+ Adapt workshop delivery in real-time to meet needs of diverse groups of learners+ Collect and apply student and academic feedback to support constant improvement of programme delivery+ Enhance understanding of UK higher education and creative industries through taking initiative on my own learning and continuous professional development+ Support progressive expansion of the university’s Townhouse Strategy through the rollout of the three-year grant funded Future Skills initiative

+ Collaborated with professional staff to design, assess, and review the New Student Orientation programming, First Year Experience course, Peer Leader Training Course, and Common Conversations program+ Co-led the redesign and proposal process for the Common Conversations shared first year experience program+ Designed, distributed, and assessed Qualtrics and Google Forms surveys reaching audiences of up to 3,000 students+ Composed a monthly First Year Family newsletter to an audience of up to 500 parents and family members+ Recruited, hired, and trained Flashguide orientation leaders for New Student Orientation+ Monitored academic progress of cohort and provide academic and social support and intervention+ Coached a bi-weekly Peer Leader Training Course and served as a mentor to two course leaders in the Spring semesters+ Planned and instructed class for the First Year Experience course for Exploratory students in the Fall semesters+ Planned and instructed class for a weekly Student Success Leader seminar in the Spring 2020 and Fall 2021 semesters+ Collaborated on the curriculum review process of the Peer Leader Training Course curriculum

+ Managed and continually updated the Excel master document of study away applications submitted to Qualtrics + Advised prospective study away students on the School of Fashion’s 7 study away programs+ Sent e-mail communications to admitted study away participants

+ Coordinated and implemented academic and art-related programming for the Living in the Arts Living Learning Community+ Collected and managed academic achievement and retention data for a cohort of 40 undergraduate students+ Provided academic and social support to the Living in the Arts Living Learning Community

+ Conducted initial advising appointments for incoming first year students participating in the New Student Orientation+ Applied knowledge of first year curriculum to create student schedules and register students for their first semester+ Guided students through online student portal, degree audit system, and visual schedule builder+ Advised students on academic probation using academic coaching techniques, including time management, note taking, test taking, and deep learning+ Utilized technology such as Banner, KSU Advising, and Microsoft Teams in order to access and manage student information and advising notes+ Contacted Early Alert students in order to follow-up with professors’ academic and personal concerns+ Systematically assessed competing business programs in order to improve recruitment and retention initiatives

+ Created interactive e-flyers in collaboration with real estate builders, using Adobe Photoshop and ActOn/Salesforce marketing automation software, making detailed adjustments in HTML+ Distributed e-flyers to real estate agents while taking measures to maximise deliverability