• Answer phones, transfer calls and take messages • Manage Accounts Receivable, deposit rent checks, send collection letters, follow up on any open past due balances with the correct party. • Manage Payroll, coding hours to the proper department and managing the Hours to Budget report, reporting any discrepancies to direct supervisors.• Provide Sales Support, schedule tours as needed, follow up on onboarding tasks, participate in new resident onboarding.Tour if Community managers are unavailable, assist new residents through lease process.• Complete new hire process once employee has been offered position by management.• Manage Accounts Payable process, sending and receiving invoice and ensuring proper processing. • Manage Ordering Process of items for Maintenance, unit turns, select housekeeping items. • Assist in the dining process, serving as needed and supervising meals to ensure timelines. • Address and assist with both employee and resident complaints in a timely yet professional manner

Maintains safe and secure environment for customers and employees by patrolling and monitoring premises and personnel. Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.

Schedule staff, Process Accounts Receivable, Maintain staff in Front Office, House Attendants and Breakfast Area, Resolve customer issues or complaints, Ensure safety of guests.

Supervise staff to ensure guests have a superior customer services experience from check in to check out.

Check in/out guests. Handle billing, credit cards and cash payment. Complete required shift work. Ensure every guest has an enjoyable stay, always maintaining friendly, courteous demeanor at all times.

Place food and beer orders. Stock shelves. Cash/credit card handling. Clean at the end of the day. Rotate stock.