· Oversee the certification credentialing process, ensuring compliance with department guidelines andmaintaining accurate credentialing databases.· Process and complete initial certification applications for new practitioners.· Oversee the renewal verification process for all active EMDR practitioners.· Maintain and update the database on practitioner credentials, tracking application status, andmaintaining historical records.· Communicate with practitioners regarding credentialing status, providing updates, and obtainingadditional information as needed.· Analyze the credentialing process to identify deficiencies and improvements.· Support association-wide projects and functions.

· Administered the membership database, ensuring stringent adherence to data management protocols,resulting in a 95% accuracy rate.· Developed and implemented quality control standards, significantly enhancing data integrity across allmembership records.· Conducted comprehensive database training sessions for staff, improving overall data handlingproficiency.· Generated detailed reports and managed the reporting process, ensuring timely and accuratedissemination of information to ISEE staff.· Supported membership campaigns by handling data entry, data exports, and monthly membershipreports, contributing to a 10% increase in member retention.

• Comprehends knowledge of scientific related to the design and analysis of clinical trials.• Ensure the care of participants, aspects of human subject’s protections and safety in the conduct of clinical research.• Encompasses study management and GCP compliance, safety management, adverse event reporting and a handling of investigational products.• Facilitates all elements of communication, within the site and between the site, CRO and regulators• Understands teamwork skills critical to responsible conduct clinical research.• Embraces the principals and practice leadership of professionalism in clinical research• Escorts patients to appointments.

• Handle transactions by processing through systems and/or correspondence via mail or on-line systems.• Examine and process applications, renewals, endorsements and cancellations. Accept or reject based on eligibility, accuracy and completeness.• Interpret Plan Rules and manuals.• Perform all Certification and Complaint activities• Search for and investigates information contained in files, inserts additional data on file records, completes reports, keeps files current and supplies information from file data or removes files upon request.• Process outgoing automobile insurance assignments, incorporating the appropriate assignment notices to the application and Plan files.• Contract producers regarding incomplete applications or other inquiries. • Respond to telephone inquiries, correspondence and complaints from agents, insureds, and companies.• Read incoming material and sorts according to file system.• Coordinate the plans annual meeting correspondence, proxy notices and corresponding circulars.

• Schedule test appointments and enter patient appointment information and results in computer database.• Review patient files. • Responsible for reviewing eCRF data for accuracy and consistency.• Follow Moderna clinical research protocols which include obtaining informed consent, reconsent, subject enrollment, subject eligibility criteria validation, and maintaining patient charts.• Resolve Moderna data queries in a timely manner. • Responsible for completion of case report forms prior to monitor visits.• Prepare and maintain regulatory binders and all communications done with IRB and sponsors. • Maintain professional relationship with research faculty staff and monitors. • Successful completion of required clinical research training classes and PDMS/ Core courses. • Assure good clinical practices, investigator integrity, and compliance with all study procedures.• Coordinates and track patient participation in clinical trials while following research protocols.• Detailed oriented while extracting patient data from clinical stations such as concurrent medications and adverse events for research documentation.• Enter collection data into Oracle, Medidata RAVE, RAVE EDC electronic databases.• Generate queries and update Oracle, Medidata RAVE, RAVE EDC databases upon resolution.

• Reconcile bank balances, prepared month end closing.• Computed bills while collecting payments • Produced monthly reports using advanced Excel spreadsheet functions.• Resolve internal billing issues in.• Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations.• Answered clients’ questions regarding statements.• Prepared daily bank deposits.

• Processed 250 to 300 sales contract monthly. • Worked closely with upper management, banks, service department, and customers.• Processed financing and sales contracts that sales representatives obtained from customers.• Responsible for verifying validity of loan documentation by cross-referencing through bank portals.• Preformed reports and accurately logged all client information using service ledger.• Processed contracts, payments, and change orders in service ledger system and confirmed daily that all paperwork had been received.• Performed general clerical duties to include but not limited to, photocopying, faxing, mailing, filing and daily administration of company cash flow.• Balanced daily and monthly finance reports (ach, cash, loan etc.).

• Provided superior customer support to VIPs, vendors, and visitors• Screened and directed phone calls via switchboard• Scheduled appointments and meetings with the CEO• Followed up with customer complaints and concerns• Kept track of office inventory and ordered office supplies while adhering to a fixed budget• Maintained office filing system.• Assisted customers with warranty payments over the phone using AS400 and sent out monthly warranty statements. • Screened all visitors and directed them to the correct employee or office.• Managed owner calendars and strategically coordinated meetings, appointments, events, and travel arrangements.• Assisted accounting department with weekly royalties.

• Collected, sorted, prepared and scanned customer documents; labeled and enter documents into the computer system; prepared files and forwarded documents for recycling, archiving and/or shredding.• Collected, recorded, and processed customer orders received from service manager.• Compiled, sorted and verified accuracy of data • Retrieved information and provide reports• Implemented digital-filing solution that improved records management and customer follow-up processes. • Maintained a hard copy back up of all sensitive information. • Entered Invoices into As400 system • Processed customer and account source documents by reviewing data for deficiencies, • Prepared source data for computer entry by compiling and sorting information; establishing entry priorities.