Gabrielle Jefferson Email & Phone Number

Coppell, Tx, Us

Coppell, Texas, United States

Prepare a wide variety of correspondence, letters, memos, emails, reports and presentations using various software programs. Provide administrative and clerical support to include but not limited to copying, answering phone calls, faxing, preparing mailings expense reports and filing. Provide coordination of equipment and supplies for and office and department orientation to new employees. Schedule and coordinate meetings, appointments, conferences and interviews. May include but not limited to securing locations, coordinating necessary materials, equipment and supplies and coordinating food/lunch/refreshments. Greet and direct office visitors, respond to direct requests for information and/or forward messages to appropriate staff. Make sure the office is kept in orderly and clean fashion. Assist with review of administrative procedures and development of systems to assure compliance by all staff. Order and maintain office supplies and coordinate travel arrangements as required.

Prepare and monitor blanket RFGS for the facility. Interact and coordinate facility events, conferences and meetings. Prepare ITSM/Pro tickets as required. Provide administrative support to include but not limited to Human Resources Business Partner, Executive Directors, Department managers, vendors, visitors and office personnel. Manage supplies for front office, operations and break room areas while maintaining an acceptable level on-hand. Coordinate supply budget between departments and keep budget within 5% of the projected cost. Create and maintain office procedures. Primarily responsible for providing excellent client service by determining the nature of inquiries and directing guests and callers to the appropriate staff or to provide the information needed in a professional, courteous and compassionate manner. Oversee general lobby appearance and office inventory, ensure office supplies are available and work with vendors to maintain general office equipment. Provide administrative support by working closely with the Project Managers and Human Resources Manager to ensure general office operations are efficient, effective and support the needs of the organization. Design and update the company's intranet website, telephone directory, company directory and front desk reference manual.

Prepare a wide variety of correspondence, letters, memos, emails, reports and presentations using various software programs. Provide administrative and clerical support to include but not limited to copying, answering phone calls, faxing, preparing mailings expense reports and filing. Provide coordination of equipment and supplies for and office and department orientation to new employees. Schedule and coordinate meetings, appointments, conferences and interviews. May include but not limited to securing locations, coordinating necessary materials, equipment and supplies and coordinating food/lunch/refreshments. Greet and direct office visitors, respond to direct requests for information and/or forward messages to appropriate staff. Make sure the office is kept in orderly and clean fashion. Assist with review of administrative procedures and development of systems to assure compliance by all staff. Order and maintain office supplies and coordinate travel arrangements as required.

Reported to and was evaluated by the Development Manager for West Coast Operations. Primarily responsible for troubleshooting and correcting complex issues related to billing applications. Developed and maintained the facility's Intranet application and related databases and servers. Worked closely with the Billing Solution's Project Managers in order to meet critical deadlines and deliver quality standards. Additionally, worked both independently and in a team to develop and maintain the consolidation of multiple functions into a web-based application.

Directly work with the Front Desk Supervisor. Primarily responsible for providing excellent client service by determining the nature of inquiries and directing guests and callers to the appropriate staff or to provide the information needed in a professional, courteous and compassionate manner. Overseen general lobby appearance and office inventory, ensure office supplies are available and work with vendors to maintain general office equipment. Provided administrative support by working closely with the Project Managers and Human Resources Manager to ensure general office operations are efficient, effective and support the needs of the organization. Designed and update the company's intranet website, telephone directory, company directory and front desk reference manual.

Lending support to the Middle Market Lending Department. Duties included but were not limited to assisting in the research and resolution of routine issues related to overdrafts, wire transfers, inter-bank transfers, late deposits, returned items, statement discrepancies, and delinquent payments, as well as general clerical duties. Acquired numerous letters of commendation for a job well done.

Secretarial support to the Network Design, IP-Project Management, and COE Installations work groups. Processed timesheets, expense reports and attendance records for over 160 employees. Facilitated the performance of executive managers and employees by expertly anticipating and attending to office and management tasks. Prepared and maintained departmental information, including timesheets, expense reports, contracts, and invoice payments. Reorganized the department's filing system to facilitate document retrieval and minimize time by archiving files.

Provided a full range of secretarial support to the appropriate work group by typing correspondence, documents, reports, providing phone coverage, copying, maintaining manager's calendar, travel and meeting arrangements, timesheets, updating attendance records, ordering supplies and other tasks as needed.

Responded to and resolved customer's complaints, assisted customers with address changes, statement reprints, due date changes, disputes and other transactions on their billing statements. Acquired numerous letters of commendation for a job well done.

Bachelors, Business Administration

Education record