Gabrielle K.

Gabrielle K. Email and Phone Number

Field Service Representative @ Fortem Technologies
Lehi, UT, US
Gabrielle K.'s Location
Houston, Texas, United States, United States
About Gabrielle K.

Results-driven and detail-oriented professional with over 10 years of diverse technical work experience to include system maintenance, website development, networking, and software programming. Knowledge in security management, system administration, ability to test and troubleshoot hardware/software. Coupled with 12 years of customer service, and 10 years of help desk experience. Aiming to leverage skills to bring quality results to your company.

Gabrielle K.'s Current Company Details
Fortem Technologies

Fortem Technologies

View
Field Service Representative
Lehi, UT, US
Website:
optasense.com
Employees:
110
Gabrielle K. Work Experience Details
  • Fortem Technologies
    Field Service Representative
    Fortem Technologies
    Lehi, Ut, Us
  • Optasense
    Field Services Engineer
    Optasense Apr 2023 - Present
    Houston, Texas, United States
    • Conduct proof of concept/pre- sales demonstrations for clients of Distributed Acoustic Sensing (DAS) system for infrastructure and security monitoring of high value assets and provide technical expertise• Test and configure all software to be commissioned• Rack building to include cabling• Provide virtual technical support utilizing Zendesk ticketing system for minimalization of downtime• Create data analysis reports, risk analyses, daily reports, post deployment and lessons learned• Create critical network architecture diagrams for bid proposals and commissioning• Provide client training on-site and in a classroom setting on the software graphical user interface, and basic troubleshooting• Software integration of HTTP interface, Modbus interface, camera interface, API interface, external communication interface (email/SMS) to DAS software• Manage Cloud Services Application• Fiber spool testing, fiber splicing and creating termination units• Implement cyber security requirements provided by customers• Configuration of firewalls, VPNs, GPS, switches, network time protocol, servers and routers
  • Cooperative Laundry
    Networks, Control And Automation Specialist
    Cooperative Laundry Sep 2022 - Apr 2023
    San Marcos, Texas, United States
    Monitor and test website performance to ensure website operate correctly and without interruption. Perform necessary maintenance to support network availability.Monitor network to ensure network availability to all systems.Perform data backups and disaster recovery operations.Assist Engineering team in maintenance and troubleshooting material handling equipment and control systems, including PLC/PC controllers and industrial networks such as ethernet, CAN-Bus, motor control systems, servo drives, frequency drives, and electrical distribution.
  • Ultra Electronics Group
    Field Services Engineer
    Ultra Electronics Group Mar 2020 - Jul 2022
    Shaw Afb
    • Performed on-site installation of system software and hardware • Maintain logs Provided scheduled training to data links, radio, and Joint Interface Control Cell personnel• Provided on the spot training while resolving help desk tickets Installed, updated, and managed operating systems(Windows and Linux) • Debugging Linux Installed and updated IAVAS • Provide recommendations to any Multi-TDL (11, 11b, 16, 1, JREAP A, B, C) architect issues to JICO • Managed firewall and license server. • Provided over the phone technical support Completed and submitted weekly technical reports back to headquarters. • Troubleshooted all software, system hardware and networking issues • Performed software updates while minimizing downtime• Handled shipping of equipment • Monitor real-time data
  • United States Marine Corps
    Tactical Air Dense Controller/Interface Control Officer
    United States Marine Corps Dec 2014 - Dec 2019
    Okinawa, Japan | Cherry Point, Nc
    • Assisted in the integration of communication platforms and ensured synchronization between different military assets while minimizing data latency• Monitored and maintained the accuracy of data link Common Operations Picture• Develop OPTASK LINK • Assisted in the development of redundant architectural designs for all interface requirements • Performed timely tests and checks on TDL systems to ensure they met operational standards, mission requirements and in accordance with MILSTDs• Briefed link critical information to superior commanding personnel • Provided training and technical support to military personnel on the operation and troubleshooting of data link systems, improving operational efficiency• Supported the installation, maintenance, and troubleshooting of various military communication systems, including Link 16, Link 11/11B, JREAP A/B/C, and secure tactical communications systems• Installation, maintenance, and troubleshooting of UHF, VHF, and HF communication systems• Exercises: Ullr Sheild 2018, Trident Juncture with (NATO) 2019, WTI 2018, WTI Mob TACC 2019, Max thunder 2017, and Valient Sheild 2016• Attended MAJIC, and Planners Course -Pope Army Airfield

Gabrielle K. Education Details

Frequently Asked Questions about Gabrielle K.

What company does Gabrielle K. work for?

Gabrielle K. works for Fortem Technologies

What is Gabrielle K.'s role at the current company?

Gabrielle K.'s current role is Field Service Representative.

What schools did Gabrielle K. attend?

Gabrielle K. attended Aci Learning, American Military University.

Who are Gabrielle K.'s colleagues?

Gabrielle K.'s colleagues are Rob Smith, Simon Watson, Andy Mellon, Jason France, Anne Marshall, Viv Beatty, Jason Warren.

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