Highly skilled Virtual Assistant offering comprehensive support to service-based or impact-driven entrepreneurs. I am dedicated to helping you grow your business by providing a range of services, including social media management across platforms such as Facebook, Pinterest, Instagram, and LinkedIn. Additionally, I excel in proofreading and editing posts, assisting in creating engaging Canva designs, and serving as a sounding board for your ideas. I can help streamline your operations by automating tasks, reviewing presentations for clarity and accuracy, and efficiently managing emails and appointments. With a keen eye for detail and excellent communication skills, I ensure that your content is polished and error-free.I have hands-on experience with tools such as Zoom, Canva, Flodesk, Calendly, Squarespace, Trello, MailChimp, Keap, Microsoft Suite, and Google Suite, allowing me to adapt seamlessly to your existing workflow. I am also open and eager to learn new technologies and skills as needed to better support your business goals.•Excellent client service skills, ensuring a high level of satisfaction•Highly efficient in time management, optimizing productivity•Proficient in automating repetitive tasks for increased efficiency•Detail-oriented, with a focus on accuracy and precision•Punctual and dependable, always meeting deadlines•Strong communication skills for effective collaboration•Proficient in proofreading and editing copy for impeccable content quality

I am a certified Life Coach and the founder of Boldly Free, LLC. My coaching style is unique, as I believe in empowering individuals to take charge of their own lives rather than dictating how they should live. I partner with my clients to help them process their thoughts and overcome limiting beliefs, working together to move them forward towards their desires. My superpower lies in giving people permission to unapologetically be themselves, serving as a role model for authenticity. With a passion for personal development and a commitment to ongoing growth, I fell in love with the industry during the pandemic and have made it a priority to have my own coaches. I understand the importance of having someone in your corner, rooting for you and providing support as you strive to create the life you desire. Areas of Expertise:•Life Coaching•Business Development Coaching•Leadership Coaching•Personal and Spiritual Wellness CoachingProfessional Experience:•Provide personalized coaching services to individuals seeking personal and professional growth•Partner with clients to overcome limiting beliefs and develop strategies to achieve their goals•Specialize in supporting clients in areas such as relationships, business development, leadership, and personal & spiritual wellness•Tailor coaching sessions to individual needs and learning styles, including working with individuals on the Autistic Spectrum•Foster a supportive and non-judgmental environment that encourages self-discovery and empowerment•Continuously invest in personal development through working with coaches and staying updated with industry trends

I help customers find the products they need to realize & research project ideas and I am cross-trained in restocking, cashiering, answering the phone, inventory, price changes, and setting up ads.•Deliver friendly customer service, help customers shop our store, and find what they're looking for•Ensure all customers receive a fast and friendly checkout experience•Help customers shop, locate products, and provide them with solutions•Provide a fast and friendly checkout experience; execute cash handling to standards•Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments•Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)•Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store•Perform Store In Stock Optimization (SISO) and AD set duties as assigned•Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards•Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members

I worked in the Skin and Hair Care Lab. My team and I created new cosmetic products for skin and hair care as well as managed formulas currently in production.•Assisted in developing new innovative marketable products, breaks down/reverse engineers competitive products, and assists in creating and refining formulas that align with manufacturing capabilities• Assisted in troubleshooting problems with formulations, tech transfer projects, and production pilot batches•Performed calculations and assessments to convert laboratory scale formula to large scale for manufacturing, provides written instructions for adjustment of batches when needed, and conducts stability testing and compatibility testing of products under development• Worked in a safe manner in the laboratory•Transformed market trends into technology•Sourced new raw materials and meets with vendors when needed•Completed and documented required training based on job position as illustrated by LMS and training matrix

I worked with all breeds and sizes of dogs. •Conducted daily walks for dogs, allowing them to enjoy the outdoor time before the day's end. •Maintained cleanliness and hygiene of designated dog areas. •Actively socialized with dogs to enhance their adoptability and overall well-being. •Prioritized the safety and welfare of all animals during closing hours.

Research on Murine Cytomegalovirus: Focus on host-virus interaction. Supervised by Laura Hanson, Ph.D•Cell counts, transformations of E. coli. and various plasmids, ran mini preps, Zymopure maxi preps, co-transfection of 3T3 fibroblast cells, B35-P7 and SGC1 cells, restriction enzyme digestion of plasmids using EcoR1 •Prepared recipes to create agarose gels of various concentrations and buffers for gel electrophoresis procedures, mini preps and maxi preps procedures, and concoction of nutrient agar such as LB for petri dishes and media for various cell types •Utilization of Zeiss fluorescent microscope, confocal microscope, Invertoskop 40c microscope, Sartorius Element and Genemate balances, Corning hot plates, Genesys spectrophotometer, pipettors, microcentrifuge tubes, incubators, autoclave, Accuspin microcentrifuge, shaker, vortex mixer •Stringently followed lab protocols, sanitation standards and testing procedures. •Proficient in aseptic technique•Measurement conversions•Cell counts, transformations of E. coli. and various plasmids, ran mini preps, Zymopure maxi preps, co-transfection of 3T3 fibroblast cells, B35-P7 and SGC1 cells, restriction enzyme digestion of plasmids using EcoR1 •Prepared recipes to create agarose gels of various concentrations and buffers for gel electrophoresis procedures, mini preps and maxi preps procedures, and concoction of nutrient agar such as LB for petri dishes and media for various cell types •Utilization of Zeiss fluorescent microscope, confocal microscope, Invertoskop 40c microscope, Sartorius Element and Genemate balances, Corning hot plates, Genesys spectrophotometer, pipettors, microcentrifuge tubes, incubators, autoclave, Accuspin microcentrifuge, shaker, vortex mixer •Stringently followed lab protocols, sanitation standards and testing procedures.•Proficient in aseptic technique •Measurement conversions

As an Optometric Technician, I played a vital role in providing high-quality eye care services to patients. My strong attention to detail, excellent communication skills, and ability to work well in a team environment contributed to ensuring a positive experience for our patients and the overall success of the optometry practice.•Fully work-up patients, including, but not limited to: Asking pre-testing questions, performing an auto-refraction, measuring IOP, taking retinal photos, visual fields, measuring visual acuity, topography, non-contact tonometer, tonometer, Humphreys Visual Field II, Frequency Doubling Technology (FDT), Optomap, Retinal Photos, Dilations, Specular Microscopy, GDX (Screening/Full), Pachymetry.•Answered phones, booked patient appointments, verified insurance, as well as checking patients in and out of the office.•Called in prescriptions to pharmacies.•Performed and trained new contact lens patients on the process of inserting and removing a contact lens from their eye.•Measure single vision, bifocal and progressive glasses prescriptions with a lensometer•Submitting vision insurance claims.•Maintaining exam rooms and keeping contact lens inventory stocked and organized

I was responsible for accurately inputting and managing data, as well as efficiently scanning and digitizing physical documents. I have a meticulous attention to detail and handled large volumes of information that contributed to the smooth operation of their data management systems.•Performed accurate and efficient data entry tasks, ensuring the integrity and quality of information.•Scanned and digitize physical documents using scanning equipment and software.•Verified the accuracy of scanned documents and resolve any discrepancies or errors.•Organized and maintained electronic files and databases, ensuring proper categorization and labeling.•Conducted regular quality checks to ensure data entry and scanning processes adhere to established standards.•Collaborated with team members to address any data-related issues or challenges.•Assisted in developing and implementing efficient workflows to optimize data entry and scanning processes.•Safeguarded confidential and sensitive information by following data security protocols.

As a Claims Representative, my primary goal of this position was to deliver flawless service to our members and this involved in car accidents. I handled first and third-party claims in a quality manner, and met high standards of accuracy, efficiency, quality customer service, and regulatory compliance. •Resolved claims and responded to inquiries involving members, agents, and vendors (independent adjusters/appraisers, salvage, roadside assistance, and rental car agencies).•Was the first notice of loss for a claim assignment from our valued members.•Handled 1st & 3rd party auto physical damage claims, including losses of disputed liability, without 3rd party bodily injury exposure.•Handled subrogation on closed files.•Made appropriate coverage determinations, reserving and resolving claims within prescribed authority levels, and handling status updates with agents and members, all with a focus on timeliness.•Appropriately managing vendor activities.•Processed transactions in claim and policy administration system; inputting claim data for reporting purposes.

I was a highly organized and detail-oriented office assistant in the CPA firm. As an Office Assistant, I played a crucial role in supporting the efficient operation of our office and providing administrative assistance to our team of professionals. My ability to multitask, prioritize tasks, and maintain a high level of professionalism contributed to the smooth functioning of the office and client services.•Greeted and welcomed clients and visitors in a professional and courteous manner.•Answered incoming calls and direct them to the appropriate staff members.•Responded to inquiries or forward messages as necessary.•Assisted in organizing and maintaining client files, ensuring accuracy and confidentiality.•Prepared, formatted, and proofread documents, reports, and correspondence.•Assisted with basic bookkeeping tasks, such as data entry and processing invoices.•Maintained office supplies inventory and placed orders as needed.•Collaborated with team members to ensure smooth office operations and effective communication.•Adhered to company policies and procedures, and maintained a high level of professionalism at all times.