Who is Gabrielle L.? Overview
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Gabrielle L. is listed as Bilingual Customer Service Representative based in Ottawa, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Gabrielle L..
Gabrielle L. previously worked as Bilingual Customer Service Representative at Maximus Canada and Outbound Team Member at Ntt Business Process Outsourcing. Gabrielle L. holds Ontario College Diploma from Algonquin College Of Applied Arts And Technology.
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Profile bio
About Gabrielle L.
Gabrielle L. is a Bilingual Customer Service Representative at -.
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Gabrielle L.'s current company
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4 roles
Gabrielle L. work experience
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Bilingual Customer Service Representative
Current- Promptly answers health provider's and patient's coverage queries- Carefully follows knowledge base processes to troubleshoot claim-related issues- Submits all account requests to the appropriate departments via Microsoft Outlook- Provides real-time training support to new agents when required
Feb 2024 - Present
Outbound Team Member
- Contacted Claimants and communicated clear instructions on missing documentation and Claim Form requests- Input thorough notations in assigned files to transfer to the Inbound team using RelativityOne Software- Meticulously reviewed compensation list in Excel and approved cheque verifications for Inbound agents
Apr 2022 - Nov 2023
Bilingual Customer Service Representative
- Was the first point of contact for Claimants on behalf of the Claims Administrator - Accurately answered general questions of the court-approved claims process - Patiently assisted Claimants with digital and paper Claim Form inquiries - Carefully performed compensation verifications for approved banking institutions
Dec 2021 - Nov 2023
2 education records
Gabrielle L. education
Ontario College Diploma
Certificate, Strategic Copywriting
FAQ
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What is Gabrielle L.'s role at their current company?
Gabrielle L. is listed as Bilingual Customer Service Representative.
Where is Gabrielle L. based?
Gabrielle L. is based in Ottawa, Ontario, Canada.
What companies has Gabrielle L. worked for?
Gabrielle L. has worked for Maximus Canada and Ntt Business Process Outsourcing.
How can I contact Gabrielle L.?
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What schools did Gabrielle L. attend?
Gabrielle L. holds Ontario College Diploma from Algonquin College Of Applied Arts And Technology.
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