Gabrielle Ray Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Assisting a Partner and 5 fee earners (ranging from Lawyer to Special Counsel), I also provide day-to-day overflow support to other legal assistants in my team and support their allocation of Partner and fee earners during leave periods.• Time recording and invoicing (tax invoices and payments from trust)• Travel management; arranging flights and accommodation• Calendar management• Business development; organising client events and meetings (virtual and in-person) • Professional development; organising internal sessions for staff• Matter file management; paper and e-filing of emails and documentation• Drafting client engagement letters• Word processing; OCR, Litera and various typist tasks

Melbourne, Victoria, Australia

"Australia's leading independent law firm. Corrs' Trainee Legal Assistant Program gives you the valuable experience you need to excel in providing secretarial and administrative support to a legal team."Originally set to rotate through 3 different teams, I was given the opportunity to permanently settle in the Banking & Finance team 3 months into the program, with a range of duties:• Corporate card expense management; coding and reimbursements• General administration; photocopying, scanning and binding documents (transaction bible/indexed file)• File management; opening, closing and archiving matters• Legal searches; ASIC, PPSR, AFSA, Title & Statutory and dealings• Time recording and invoicing• Ad-hoc administrative duties

Craigieburn, Victoria, Australia

In this role I worked as an administrative assistant under the Practice Manager, performing both reception and practice management duties. Daily tasks included:• Supervising reception staff and managing client conflicts/crisis calls• Managing client waitlists• Auditing client files (manually and using Topbar IT programme) in line with AGPAL quality improvement and APS standards• Minute taking for internal and external staff meetings, including Consortium• Assisting with development of practice manuals, policies and processes in line with industry and accreditation standards• Actioning record requests and file transfers punctually• Processing Medicare bulk billing accounts and reports• Processing invoices and grants• Liaising with IT team re: system outages and upgrades, help desk tickets and equipment

Craigieburn, Victoria, Australia

"headspace is the National Youth Mental Health Foundation. We began in 2006, and ever since we’ve provided early intervention mental health services to 12-25-year-olds. Each year, we help thousands of young people, and their family and friends, access vital support through our headspace services in over 154 communities across Australia, our online and phone counselling services, our vocational services, and our presence in schools. We support young people with mental health, physical health (including sexual health), alcohol and other drug services, as well as work and study support."In this role I worked as the lead receptionist, being the first point of contact for clients and stakeholders entering or contacting the service. Working under the administration officer, I delivered empathetic and confident assistance to young people and their family and friends to access services at the centre. My main duties were:• Opening patient files and processing personal information and correspondence in an accurate and confidential manner• Usage of clinical programmes and databases (including Medical Director Clinical & PracSoft, Health Direct, PRODA, hAPI, etc.)• Orientating and training new staff• Processing patient referrals via phone, fax and email• Manging appointment bookings for the clinical team in up to 20 practitioner diaries• Processing bulk billing payments and transmitting Medicare reports daily• Developing collaborative working relationships with the clinical team consisting of GP & nursing staff, Psychiatrists, Psychologists, Social Workers, Counsellors, Vocational staff, as well as staff from sister sites and parent company• Daily receptionist duties including faxing & filing, ordering office supplies, taking meeting minutes, phonecalls , mail and ad hoc tasks

Launceston, Tasmania, Australia

'AK Endodontics - Specialist in Endodontics & Microsurgery'In this private practice, I was the delegated dental assistant to the specialist endodontist, assisting in dental trauma, complex endo microsurgeries and root canal procedures.Daily tasks included:• Receptionist duties• Medical billing (including private health, DVA and out of pocket)• Instrument sterilisation• Room prep and close down• X-ray processing• Four handed dentistry assistingI also had the opportunity to work on a submission to the Launceston Chamber of Commerce which won the 2018 Professional Services Entrepreneur award.

Launceston, Tasmania, Australia

'There's always something happening at Irish with regular themed event nights and live music every night of the week.'In this customer service role I was the door attendant working alongside the security team in directing patron flow and processing payments for live music events at the pub and afterparties from local festivals including Beer Fest, Festivale, Mona Foma and Junction Arts Festival.

Launceston, Tasmania, Australia

'A beautiful Home and Giftware store based in the CBD of Launceston, TAS. Come for 5 minutes or 5 Hours and let your eyes feast.'I autonomously worked as the lead retail assistant for this locally owned family business, working in multiple aspects of the business including:• Training new staff; onboarding & orientation, training and mentoring• Merchandising; in-store and window displays• E-Commerce; order fulfilment, webpage development, inventory management• Social media marketing; Facebook and Instagram• Customer service; phone & social media support, personal shopping• Payments; cash & card handling, gift vouchers, credit notes• Banking; daily reconcilliation, bank deposits and cash float denomination exchange

High School Diploma

Certificate Ii Business Administration

High School