Gabrielle Sabljak Email and Phone Number

Client Services – customer account management, product development, order updates, coordination of product samplesPurchasing – RFQ, purchase order processing (AUD, USD, CNY) Logistics – end to end coordination of transport by air & sea, shipping documentation, freight trackingQuality: Documentation - maintain database of technical drawings, work instructions, inspection reportsQuality: Product - investigate non-conformances, strengthen SOPs to avoid recurrence, issue of… Show more Client Services – customer account management, product development, order updates, coordination of product samplesPurchasing – RFQ, purchase order processing (AUD, USD, CNY) Logistics – end to end coordination of transport by air & sea, shipping documentation, freight trackingQuality: Documentation - maintain database of technical drawings, work instructions, inspection reportsQuality: Product - investigate non-conformances, strengthen SOPs to avoid recurrence, issue of replacement stockA key liaison with Chinese officeCover role of GM Show less

Supplier Management – managed a range of approved suppliers, met with new suppliers to assess potential as a preferred supplier, monitored performance, supplier auditsContract Administration – negotiated favourable terms, ensured adherence to contractual commitmentsTender Management - developed and issued tender documentation, analysed submissions, and award tender, provided suppliers relevant feedbackProcurement – researched and sourced products and servicesPurchasing –… Show more Supplier Management – managed a range of approved suppliers, met with new suppliers to assess potential as a preferred supplier, monitored performance, supplier auditsContract Administration – negotiated favourable terms, ensured adherence to contractual commitmentsTender Management - developed and issued tender documentation, analysed submissions, and award tender, provided suppliers relevant feedbackProcurement – researched and sourced products and servicesPurchasing – processed request for quote and purchase orders, reviewed and approved supplier invoices for paymentQuality – developed and implemented policies and procedures for the Purchasing Department in line with ISO9001 and ISO17025. Performed internal audits and assisted Quality Manager with training exercisesRecord Management – established and maintained Purchasing Master File databaseInventory control - ensured stock inventory levels were maintained to adequately meet operational requirements Show less

Customer Service - managed all aspects of customer service including new enquiries, order processing and invoicing, order updates, and coordinating product samplesPurchasing – order processing, payment of foreign suppliers (EUR, USD, NZD)Logistics – managed third party logistics providers of both international freight and local trucking companies. Managed all aspects of shipping, Customs and AQIS clearanceWarehousing – supervised four third party warehouses in Melbourne, Sydney… Show more Customer Service - managed all aspects of customer service including new enquiries, order processing and invoicing, order updates, and coordinating product samplesPurchasing – order processing, payment of foreign suppliers (EUR, USD, NZD)Logistics – managed third party logistics providers of both international freight and local trucking companies. Managed all aspects of shipping, Customs and AQIS clearanceWarehousing – supervised four third party warehouses in Melbourne, Sydney, Brisbane and Perth in order to maintain inventory on a national basis. Coordinated unpack and storage of stock, stocktakes, and controlled inventory to best service customers' ongoing requirementsQuality – maintained quality records and manuals, performed internal audits, recorded non-conformances, and prepared for 2nd and 3rd party audits all in accordance with ISO9001 Show less