Gabrielle Shepherd Email & Phone Number

Massachusetts, United States

Boston, Massachusetts, United States

Connecticut, United States

Greater Boston Area

Annapolis, MD

Jamaica Plain, MA

Jamaica Plain, MA

• Conducted public, private and VIP brewery tours on a regular basis for up to 80 guests at a time.
• Completed a Brewer Certification Training program increasing knowledge of Brewing & Draft Quality.
• Planned and executed 15+ Brewery/Tour center events including independently designing, coordinating & the execution of several of these events.
• Designed and created promotional materials for local advertising and marketing events.
• Managed beer inventory levels for tour center, special events and charitable donations.
• Responsible for managing the awards competition archives and awards database, used for brand advertising purposes.

Cambridge, MA

• Managed 300 customer accounts weekly, while collaborating with a customer service team of 28 people.
• Attended trainings in: sales techniques, company department overview, product information, and behavioral responses.
• Acted as a liaison between customer service, operations, tour account representatives, flights and finance teams.
• Achieved insurance targets all 6 months and several months received bonus awards for exceeding target goals.
• Achieved number one stats many weeks for selling the most insurance packages in the department.

West Lebanon, NH

• Supported the opening and operation of the store in September 2006.
• Attended and purchased goods from suppliers at Trade Shows in Boston, NYC and Las Vegas by utilizing wholesale buying techniques.
• Designed departments and fixture presentations to ensure profitability.
• Offered innovative solutions to buyers on product selections that enhanced assortment selections and catered to the need of customers.
• Oversaw receipt of goods and re-order points as well as controlled allocation assortment of inventory.