Gabrielle Shepherd Email & Phone Number

Massachusetts, United States

Boston, Massachusetts, United States

Connecticut, United States

Greater Boston Area

Annapolis, Md

Jamaica Plain, Ma

Jamaica Plain, Ma

• Conducted public, private and VIP brewery tours on a regular basis for up to 80 guests at a time. • Completed a Brewer Certification Training program increasing knowledge of Brewing & Draft Quality.• Planned and executed 15+ Brewery/Tour center events including independently designing, coordinating & the execution of several of these events. • Designed and created promotional materials for local advertising and marketing events. • Managed beer inventory levels for tour center, special events and charitable donations. • Responsible for managing the awards competition archives and awards database, used for brand advertising purposes.• Managed logistics for national and international beer competitions, including entries, logistics and notes, which contributed to winning 226 awards.

Cambridge, Ma

• Managed 300 customer accounts weekly, while collaborating with a customer service team of 28 people.• Attended trainings in: sales techniques, company department overview, product information, and behavioral responses.• Acted as a liaison between customer service, operations, tour account representatives, flights and finance teams.• Achieved insurance targets all 6 months and several months received bonus awards for exceeding target goals. • Achieved number one stats many weeks for selling the most insurance packages in the department.

West Lebanon, Nh

• Supported the opening and operation of the store in September 2006. • Attended and purchased goods from suppliers at Trade Shows in Boston, NYC and Las Vegas by utilizing wholesale buying techniques. • Designed departments and fixture presentations to ensure profitability. • Offered innovative solutions to buyers on product selections that enhanced assortment selections and catered to the need of customers. • Oversaw receipt of goods and re-order points as well as controlled allocation assortment of inventory.