Gabrielle Powell Email and Phone Number
I am a results driven, highly motivated team leader with a strong focus on quality and compliance frameworks, demonstrated with multiple State Sales Top Achiever Awards for New Business Revenue, Customer Excellence and Sales Experience. My commitment and expertise has increased revenue performance and company profits. My focused goal on continuous business improvements and team outcomes with strong leadership experience has resulted in a shared goal of delivering customer excellence and outstanding outcomes. With exemplary compliance objectives for not only my own team, but by taking ownership of a statewide territory in this aren we continuous to improve compliance levels.I have a natural ability to engage with internal and external stakeholders to ensure that all key performance indicators are met, while working on projects to streamline processes for front line agent's moving forward.
Compare Wise
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Queensland Sales ManagerCompare Wise Jan 2024 - PresentBrisbane, Queensland, Australia -
Assistant Store ManagerMedibank May 2016 - Dec 2023Springfield, Queensland, AustraliaAccountable for the daily store operations while providing high-quality customer service to provide suitable solutions for renewing or purchasing a new health insurance policy.Higher achiever awarded State Sales Top Achiever from 2016 to 2019, resulting from ongoing increased revenue performance to targets for company profits. Facilitated a state Compliance training and shared learning space, resulting in improved overall compliance levels by all Queensland and Northern Territory team consultants.Renowned as the Subject Matter Expert (SME) for policy and processing information – expertise required by state team members, including team leaders. Supported the overhaul and integration of the messaging platform into retail teams, improving the pre-defined content available for all team members. -
Sales And Service ConsultantNrma Insurance Group Australia Mar 2015 - May 2016Awarded numerous quarterly Top Achiever awards for sales targets and exceptional customer service by achieving and exceeding all KPIs, including performing on average over the year at 140% to target, with one of the highest conversion rates in the site.Showcased expertise with the rollout of the NRMA app, including staff training on usability to ensure proficiency for customer education upon rollout. Proactively sought opportunities to cross-sell internal products to new and existing customers upon identifying customers’ needs to provide solution-based selling solutions.Pivotal in the implementing coaching and calibration of the new sales and customer service conversation framework.
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Customer Retention SpecialistBupa Australia Health Pty Ltd. Aug 2012 - Nov 2014Awarded as the National Annual Top Achiever. Engaged with customers to build rapport and address concerns, providing prompt resolutions to maintain customer satisfaction and elevate the experience.Reduced business discontinuance growth by retaining members after joining competitor health funds with active listening and providing superior solutions.
Frequently Asked Questions about Gabrielle Powell
What company does Gabrielle Powell work for?
Gabrielle Powell works for Compare Wise
What is Gabrielle Powell's role at the current company?
Gabrielle Powell's current role is Customer Excellence focussed leadership | Multi-Award Winner Top Achiever – Revenue Performance.
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Gabrielle P.
Brisbane, Qld -
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Gabrielle Powell
Caulfield North, Vic -
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