• Serve as the central point of contact with key external stakeholders including academic, bootcamp, non-profit and workforce development institutions • Analyze current business processes and make recommendations for improvement based on industry trends and professional business knowledge• Create, plan, and execute go-to-market workforce development strategies with strategic partners, including creating content, delegating project deliverables• Build, maintain, and strengthen strategic partnerships within active GalaxE.Solutions O2 locations • Collaborate with partners and external prospects to identify candidates with the attitude aptitude and drive to satisfy required needs • Maintain keen business process understanding, appreciation for simplicity and quality, and critical thinking, to craft solutions that meet business and technology objectives while furthering Outsource to America’s long-range goals• Conduct virtual and live presentations for internal and external stakeholders • Utilize applicant tracking system data, and market research to develop strategies for satisfying workforce development goals• Maintain data-based communication with partner point of contact for candidate status update• Working cross functionally with internal and external partners to deliver on time and accurate deliveryGalaxE’s Outsource to America (O2A™) program focuses IT spend on workforce development and urban revitalization in targeted cities using public/private partnerships with core customers, educational institutions, and local and federal government. Our main tenets are Diversity, Equity and Inclusion paired with economic revitalization of US cities; our goal is to bring work back onshore by providing opportunities to those who are underserved.GalaxE has deployed the O2A program in Detroit, Hartford, Milwaukee, St. Louis, New York City and Nashville.

• Pursued leads given through diligent networking and outreach, and initiated introduction to firm principals• Set goals for increasing presence in AEC market, and plans for business and revenue growth• Researched, planned, and implemented target outreach for specialized projects• Set goals for the Marketing/BD team, and developed strategies to meet those goals, and researched prospective accounts in target market sectors• Defined, oversaw and coordinated the proposal response process, from receipt of Request for Proposal (RFP) to proposal response plan, schedule, and internal communications associated with the proposal development including follow-up with the contributors• Drafted corporate-level and market sector content including Company information, project experience and team resumes• Coordinated with sub-consultant specialists as required and edited content into proposal response• Maintained and updated corporate databases to ensure accuracy of information on employee resumes, project sheets and project information, etc.• Prepared qualification packages, presentations, brochures, award submissions, advertisements, announcements, and other promotional tools, followed established global marketing policies and procedures

• Independently managed and maintained office technology equipment for 200 accounts responsible for annual revenue in the small to mid-size business • Industry research specializing in multifunctional printer (MFP) management with emphasis on IT/ network services• Secured net new clients and achieved 100% retention rate within first 6 months of initial positioning • Actively sought out and pursued new opportunities through cold calling, networking events and referrals leveraged through community relationships • Collaborated with internal teams ie; sales, marketing, R&D to improve and monitor client needs • Analyzed data to determine client trends/consumer behavior and acted as client advocate with focus on improving buyer experience• Kept accurate records pertaining to inventory and account notes using corresponding CRM database ie. Saleschain, Salesforce• Maintained and updated knowledge of company products/services and demonstrations for new and improved technologies• Resolved complaints and prevented additional issues by improving processes

• Collaborated directly with Principals, Project Manager, and design staff to produce high level RFP, RFQ, RFI responses and develop/monitor strategic marketing initiatives• Coordinated and scheduled quarterly meetings between staff and firm principals• Executed and prioritized project tasks efficiently and accurately, coordinated and created internal and external presentations• Maintained brand and style guidelines throughout social media outlets. Increased presence within first year • Delivered content via LinkedIn, Twitter, Facebook, YouTube, or company blog and analyzed ROI via Google Analytics• Prepared marketing and communication materials and assets ie: credentials packages, coordinating with various internal/external resources to gather input and package the response per the request of client• Researched media coverage and industry trends, and assist with data entry via CRM database – Cosential• Assisted with coordination of events related to sponsorships, trade shows, conferences, golf outings etc.

• Planned annual fundraiser for audience of 900 by collect in-kind donations from support organizations• Pitched stories to media, assembled and distributed press releases on various events within agency, critique program booklets, create marketing material to promote agency awareness• Composed media advisory alerts, attended staff meetings, helped organize and distribute meeting minutes, created flyers and ads for special events • Stayed up to date on current trends to make recommendations for adjustments to communications strategies and practices

• Updated and maintained social media channels, created and distributed promotional material• Developed, optimized, and monitored multiple social channels as part of the overall digital marketing strategy, interacted daily with student body• Conducted research and surveys that increased overall student attendance in Equality Knowledge Speaker Series

• Managed multiple social media accounts, wrote press releases, and assembled media kit• Created brochure/ business cards using Adobe InDesign and Illustrator • Developed and executed project timeline, successfully increased brand awareness and customer base by 40% within six month span, blog regularly for business website