Gabrielle Grant Email & Phone Number

New Milford, Nj, Us

Fair Lawn, New Jersey, United States

• Assist over 300 customers weekly with financial transactions such as deposits, withdrawals, check cashing, and payments, as well as providing basic information regarding institution services, fees, and policies.• Provide exceptional customer service and handle comprehensive account-related matters promptly, accurately, and courteously to maintain 79% customer satisfaction rating.• Educate approximately 50 new and existing customers weekly regarding diverse selection of products and services offered by institution; help identify and select best offerings based on customers’ unique situations and needs.• Reconcile all daily transactions including deposits and withdrawals up to $10,000.• Always maintain safety and security of all financial and personal information.• Collaborate with internal partners, specialists, and managers to resolve specific or advanced client needs.• Analyze customer issues to provide helpful solutions that support both client and business interests.• Sell appropriate products to customers based on their needs and interests.• Assists with auditing of Main Vault, ATM, etc. under dual control.

Bachelor Of Science In Information Technology Management, Information Technology

Associate'S Degree, Information Technology