Gabrielle Olsen Email & Phone Number

Philadelphia, PA, US

Philadelphia, Pennsylvania, United States

• Welcome 50+ patrons per shift ensuring that they are promptly served
• Create social media content for Lucky's Trading Co Facebook
• Memorize 50+ food recipes and specials to provide guests with quality recommendations

Philadelphia, Pennsylvania, United States

• Oversaw two to three team members each shift, delegating tasks as needed and keeping the team focused
• Managed time to ensure all tasks are started at the right time and completed before the shift ends
• Handled and processed $300+ in transactions per shift including cash, credit, and debit payments

Philadelphia, Pennsylvania, United States

• Created content, including Instagram posts, Instagram stories, and TikToks to increase Saxbys brand awareness
• Promoted Saxbys while highlighting products and brand values

Philadelphia, Pennsylvania, United States

• Assisted guests with food and drink choices, providing them with my Saxbys product knowledge and personal preferences
• Studied and memorized 50+ drink recipes in order to give quality service and recommendations to guests
• Maintained an organized, clean, and well-stocked area for guests by wiping down all surfaces, managing inventory, and restocking ingredients

Philadelphia, Pennsylvania, United States

• Greeted guests as they walk in and answer any questions they may have
• Communicated consistently with servers, managers, and lane technicians to ensure that all customer needs were met in a timely manner
• Assisted guests with bowling set-up, explaining the pricing and protocol

Philadelphia, Pennsylvania, United States

• Created one pitch deck per week to send to brands for partnerships and marketing campaigns
• Brainstormed and produced social media content for Instagram
• Compiled all copy and creative assets into a content directory after events to increase accessibility across all departments

Philadelphia, Pennsylvania, United States

• Tracked and compiled marketing invoices, advising finance on which account each invoice should be charged to and when payment was due
• Put together marketing settlement, detailing all expenses with invoices and promotional content posted, after each show
• Communicated with group sales team to fulfill ticket donation requests from organizations and schedule ticket pickup once the request is approved
• Organized American Express card receipts for monthly credit card expense report and advised on which account to charge each expense to
• Created discount requests for sales and promotions and submitted them to the box office
• Trained new marketing associate on the invoice process, discount requests, donation requests, marketing settlements

Philadelphia, Pennsylvania, United States

• Assisted marketing team in planning and executing campaigns and activations
• Researched upcoming Broadway National Tours to create one sheets with marketing and show information
• Compiled information on upcoming events to submit them to local blogs and publications for promotion
• Distributed promotional signage around Kimmel Cultural Campus

Philadelphia, Pennsylvania, United States

• Evaluated which seating arrangements work best based on party size, available servers, and upcoming reservations
• Assisted customers in booking reservations and answering any questions they have
• Planned accommodations for reservations and big parties

Philadelphia, Pennsylvania, United States

• Managed two clients’ social media accounts and scheduled posts through Sendible
• Collected social media statistics for Instagram, Twitter, and Facebook to track clients’ growth
• Researched social media influencers to promote clients and attend client events
• Created social media toolkits to provide clients with a variety of content
• Updated client websites

• Met with mentor weekly to cover a certain topic or project, from resume building to career focus
• Completed and presented projects to mentor that align with my career aspirations
• Attended additional workshops with industry professionals provided by the program

• Analyzed Courtney’s music and online presence to compile a database of playlists, blogs, and podcasts for her to submit to or be featured on
• Researched venues to plan and book shows for a summer tour
• Built a street team to engage fans and promote Courtney’s music and tour

Philadelphia, Pennsylvania, United States

• Consulted customers on their shopping needs and any product questions or concerns they may have
• Organized and stocked shelves with products to ensure that customers can easily access and locate items
• Facilitated purchases and returns for customers
• Increased Carepass sales

Bachelor Of Science - Bs, Marketing, 3.09 Gpa

Activities and Societies: Campus Activities Board, University Chorus, Chamber Choir, Circle K, Dragon Concert Series, Drexel’s Mastering.

Marketing

Study abroad in Paris as part of Drexel’s Dual-City Summer program

Education record

Study abroad in London as part of Drexel's Dual-City Summer Program