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Gabrielle Peter Email & Phone Number

Product Technology Specialist at ADP
Location: Clarklake, Michigan, United States 6 work roles 2 schools
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Role
Product Technology Specialist at ADP
Location
Clarklake, Michigan, United States

Who is Gabrielle Peter? Overview

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Gabrielle Peter is listed as Product Technology Specialist at ADP based in Clarklake, Michigan, United States. AeroLeads shows a matched LinkedIn profile for Gabrielle Peter.

Gabrielle Peter previously worked as Product Technology Specialist at Adp and Client Product Support Specialist III/Senior Client Service Analyst at Adp. Gabrielle Peter holds Political Science And Art History from University Of Michigan.

Profile bio

About Gabrielle Peter

Methodical Product Specialist with expertise in conducting investigations, clarification, translation, troubleshooting and organization to define and resolve client issues. Energized by evaluating, developing and streamlining new and existing processes with keen ability to analyze information and build effective, responsive solutions to resolve stakeholder issues. Exceptional communication and client relationship skills including diplomacy, advocacy and collaboration. Well organized and demonstrate a high level of attention to detail and follow through with flexibility to adjust to a constantly changing environment. Successful at working under pressure and within time constraints to prioritize multiple, competing assignments and projects with extensive experience in a wide array of computing platforms and technologies with emphasis on support and troubleshooting.

6 roles

Gabrielle Peter work experience

A career timeline built from the work history available for this profile.

Product Technology Specialist

Adp

Home Office, MI

  • Appointed to newly-created position to research existing out-of-model, up-and-coming product platforms and seamlessly incorporate them into the existing business structures.
  • Defined product and support needs and weaknesses.
  • Developed and implemented a sustainable support model.
  • Create all processes and procedures; tested, documented and provided training to onshore and offshore associates.
  • Served as escalation point for critical issues and liaison between Technical Operations and Research and Development teams.
  • Developed and analyzed reporting to pinpoint trends for possible optimization and/or automation opportunities.
Feb 2015 - Sep 2019

Client Product Support Specialist Iii/Senior Client Service Analyst

Adp

Ann Arbor, MI

  • Developed, implemented, and maintained procedures to improve processes and overall productivity of service.
  • Provided internal and external client support for the Enterprise v3, 4 and 5, Pay force, COS Payroll, HRA, EPS, and E3000 products serviced by the Hosting Centers.
  • Ensured accurate and successful resolution of client-reported issues.
  • Managed multiple on-going projects and client relationships.
  • Interfaced with Client Service Management, Operations, and Networking teams and served as escalation point to Database and EHRMS Tier II teams.
  • Trained new and mentored existing associates on procedures and standards and provided technical and functional guidance on the responsibilities of Hosting.
Apr 2005 - Feb 2015

Client Service Analyst

Adp

Ann Arbor, MI

Nov 2002 - Apr 2005

Internet Application Specialist/Associate Internet Application Specialist

Adp

Ann Arbor, MI

Jul 2000 - Nov 2002

Technical Support Representative

Adp

Ann Arbor, MI

Jan 1999 - Jul 2000

Autosource Service Representative

Adp

Ann Arbor, MI

Nov 1996 - Jan 1999
2 education records

Gabrielle Peter education

FAQ

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What is Gabrielle Peter's role at their current company?

Gabrielle Peter is listed as Product Technology Specialist at ADP.

Where is Gabrielle Peter based?

Gabrielle Peter is based in Clarklake, Michigan, United States.

What companies has Gabrielle Peter worked for?

Gabrielle Peter has worked for Adp.

How can I contact Gabrielle Peter?

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What schools did Gabrielle Peter attend?

Gabrielle Peter holds Political Science And Art History from University Of Michigan.

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