Gabriel Ngo Email & Phone Number

Houston, Texas Area

Transformed and rebuilt an underperforming Mergers & Acquisitions (M&A) function. Directs analyses and due diligence work with the M&A Analysts (2) to ensure that only potential acquisition businesses with sustainable ROI performance and long-term compounding contributions are targeted. Leads the Operational Support team (4) providing continued support of same-store businesses and integrations of acquisition businesses in to a decentralized operating environment. Collaborates on rebuilding and replenishing acquisition pipeline by forging new, trusted relationships and repairing preexisting relationships with independents and others in the funeral and cemetery services industry.✅Acquired four funeral businesses in 2018, accounting for $9.7 million of sustainable, top line revenue against projected $268 million of consolidated company revenues, or an increase of 3.6% growth of revenue via acquisitions.✅Acquired seven funeral businesses in 2017, generating approximately $10 million of top line revenue representing a 3.9% growth against $258 million in consolidated company revenues, with an addition of $3.8 million in Field EBITDA or 5.8 % Field EBITDA growth.

Houston, Texas Area

Transformed and realigned two underperforming support functions (HR, Payroll & Risk Management and IT) to become high performing, leadership-driven support functions. Implemented new HRIS system (Ceridian Dayforce) after inheriting a project mid-way that was severely behind schedule and on work. Reformed talent acquisition function to better target qualified individuals that fit culture and environment.✅Led strategic planning for move from a 100% on-site, physical data center to hybrid virtual/physical co-location data centers to better fit progressing corporate needs.✅Directed planning and negotiations for new field website platforms that reflected alignment and value for decentralized operating environment. Achieved savings of roughly $2 million over the new 3-year licensing agreement and increased revenue opportunities for all field business through increased commissions (up to 38% versus 17% of the old agreement) on ancillary online sales. ✅Rewrote sections of the Proxy Statement and MD&A sections in the 10-K to better reflect unique, decentralized corporate culture and operations.

Houston, Texas Area

Designed and built a new support department to more effectively bridge any and all challenges of being a publicly traded company operating without any budgets with highly decentralized field operations. Co-led operational due diligence efforts for funeral home, cemetery and combination acquisition candidate businesses. Spearheaded acquisition integrations of new funeral home, cemetery and combination businesses. Led a staff of five in providing training across all operations on the proprietary operating and sub-ledger systems.✅Led the complete redesign and rewriting of the corporate website which resulted in improvements in website traffic, with recognized improvements in Career/Job Postings, Investor Activity, and Mergers & Acquisitions inquiries. ✅Mentored and coached direct and indirect employees in their professional development to drive performance improvements supporting field operations. Improved morale and performance was evidenced by record-breaking financial performance between 2012 through 2016.✅Led the expansion and build out onto a new floor for additional corporate office space. Directed all corporate office space maintenance and redesign.

Houston, Texas Area

Rebuilt, developed and led Internal Audit Department consisting of three auditors. Designed the overall enterprise risk assessments and planned all operational and Sarbanes-Oxley (SOX) audit schedules. Led all process improvements, special investigations, and assurance reviews. Reported audit findings and special investigation results to the Audit Committee and senior management. Led interfacing relationship between external auditors and the corporate resources. General Ledger Materiality Determination, Financials & Pro Forma Analysis, Proxy Statement Writing, Business Development & Client Retention, Performance Management, Due Diligence, Financial Analysis, Market Research, Process Analysis, Continuous Improvement, Internal Investigations, Forecasting, Employee Retention, P&L, Organizational Development, Negotiations, Board Reporting, SOX, Risk Management, Employee Relations, Mergers Integration, KPIs, Internal Controls

Houston, Texas Area

Provided various consulting, audit, investigation services, and supported staff augmentation projects for various consulting firms including: Carriage Services, Service Corp. International, Litton Loan Servicing, Parker Drilling, Grey Wolf Drilling, and BindView Corporation.

Jurisdoctorate

Double Bba In Business Marketing & Management, Marketing/Marketing Management, General

Excellence in Sales concentration and minor in Psychology.