Gabriel Nicholas, Mba Email and Phone Number

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Increased sales with existing accounts by identifying new ways to reorganize their purchase spend to better meet their needs and establish trust in the relationship.Focused on retention with current customers by maintaining current needs for products and services by meeting with them in person each week to discuss upcoming events and delivering orders, and introduced new to market products.Conducted analyses for increased efficiencies in operations and gathered input from customers to better serve their needs. One main efficiency resulted in a new pick up and drop off process giving directors two options per week for dedicated pickup and delivery times.

Met and exceeded established sales goals driven by KPI metrics such as new accounts acquired monthly and minimum customer retention goals. New accounts acquired maintained 100%+ achievement, and customer retention maintained between 95%-98% despite a shrinking market across the nation. Set records for new business acquisitions in January 2009 exceeding the established goal by 600%.Tracked and reported on monthly/annual sales and marketing campaign performance by comparing year to year numbers and budget goals established. KPI goals were exceeded most months by 10%-25%. Identified and captured new opportunities for business growth through strategic partnerships with other vendors/manufacturers and sales initiatives driving traffic to website landing pages with appropriate CTA measures. Developed brand awareness through strategic marketing campaign execution by implementing various advertisements across all media platforms and driving traffic to the company website. HQAA grew to the 4th largest provider two years from inception (2005) and maintained a top 4 position during my tenure.Achieved growth in nation-wide market share through sales and marketing plan implementation by leveraging our proprietary service in our advertisements, trade show appearances, presentations, and direct marketing communications. Total customer base grew by 33% in 2009. Managed trade show appearances across the country for local, regional, and national conference events.Conducted webinars and conference calls on a regular basis for audiences ranging in 3 to 50 attendees. Elected to serve on an association Board of Directors as the Junior Vendor Chair for one year (2015-2016).Researched and recommended CRM tools, like Nutshell and Hubspot, to directors which were implemented and utilized on a daily basis.

Top sales performer in drum department for the final six months before being promoted.Successfully boosted store sales through executing the corporate promotions and optimizing retail floor space for attractive displays.Advanced through multiple roles; Drum Department associate, Pro Audio Department Manager, Assistant Store manager within first ten months of employment taking on increased responsibilities and higher established sales goals at each role. Maintained sales performance expectations while responsible for operational duties as assistant manager and was consistently in the top five sales performers each month.

At Father Dunne's, I was responsible for planning, executing, and documenting music therapy sessions with the adolescent male population. Activities varied from expressive anger management to guided imagery through music. The population ranged in age from 12 to 18.