Gabriel Okon Email & Phone Number

Gboko, Benue, Nigeria

• Successfully managed cash receivables and payments.• Invented award-winning methods for drastically reducing cash shortages 85%, through the deployment of accurate cash handling practices that improved performance of note counters.• Increased client satisfaction rating by 8% in the first year, through effective cash receivable management.• Co-Improved strategies and overall financial efforts for organization’s growth by working closely with senior colleagues to evaluate financial decisions.

Benue, Nigeria

• Expedited financial transactions for both inbound and outbound operations.• Contributed to a productive and happy work environment, dedicated to the satisfaction of the client.• Converted basic customers to satisfied clients, by helping them identify financial growth and financial impairment factors that assisted in making better financial decisions.

Benue, Nigeria

• Improved sales by 80%, through aggressive marketing campaign that resulted in sustained client satisfaction, positive feedbacks and retention.• Successfully supported the migration of top-end customers to Commercial Banking services, by sharing products related information that helped the clients take upgrade decisions, fast.• Cross-sold additional products & services to existing customers, which boosted sales 80%.• Mined existing customer data to identify expansion and additional business opportunities.

Ogoja, Cross River, Nigeria

• Ensured KYC documentation, regulatory compliance and control was completed.• Effectively resolved transaction complaints that resulted in new business accounts openings.• Cross-sold additional products & services to existing customers, which boosted sales 80%.

Ogoja, Cross River, Nigeria

• Successfully managed cash receivables and payments.• Excellently supported customers by provided solutions to a portfolio of SME customers.• Worked directly with senior directors to evaluate potential transactions and transaction requirements.

B.Ed, Economics, 2.2

Higher National Diploma Hnd, Accounting