Head of B2B/B2C Sales & Operations with +13 years of experience, from the Strategic and Commercial Planning of structures, to the Management of the daily Performance of teams, worked at national, global and startups companies, such as Booking.com, Omnibees, Truliv, OYO, among others.Operations structuring and turnaround expertise, working with market analysis and potential new business, goal planning VS results management, channel structuring, whether remote, face-to-face and/or digital channels, development of commercial partnerships, as well as strategies for B2B account management, with a focus on business loyalty.Current Head of B2B New Business at Lalamove (a technology company for “Delivery on Demand”), responsible for the sales strategy of the Inbound and Outbound channels, also developing portfolio management, contract management, budget control, and ensuring, together with his team, the delivery of all business indicators.Also has experience in managing strategic projects, developing new products, mapping/reviewing commercial processes, pre-sales and post-sales operations, as well as CRM strategy.Degree in Advertising (ESPM) and Tourism (Estácio de Sá), speaks English Advanced and Spanish intermediate .Data and results-oriented, supports companies in building high-performance teams and brands.Core Skills:+ Strategic Planning+ Structuring & Turnarounds+ Channel Strategy+ Digital Channels + Sales Operations + Startups + Strategic Partnerships + B2B Account Management+ People Leadership
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Head Of Sales LatamArgo SolutionsSão Paulo, Sp, Br -
Head Of New B2B Business | Delivery On Demand Solutions, Last MileLalamove Jul 2024 - PresentSão Paulo, BrasilLalamove is a technology company for “Delivery on Demand”, focused on fast deliveries;Responsible for the B2B New Business Strategy, leading the Inbound & Outbound channels in the generation of Connectivity business (delivery/mobility), defined from the sales strategy, channel performance models, and acting daily in the development of target Vs achievement.Key activities:+ Channel strategic and operational planning+ Inbound & Outbound sales strategy+ Daily… Show more Lalamove is a technology company for “Delivery on Demand”, focused on fast deliveries;Responsible for the B2B New Business Strategy, leading the Inbound & Outbound channels in the generation of Connectivity business (delivery/mobility), defined from the sales strategy, channel performance models, and acting daily in the development of target Vs achievement.Key activities:+ Channel strategic and operational planning+ Inbound & Outbound sales strategy+ Daily performance management vs. deviations+ Controlling the area's budget+ Definition of digital sales models (mainly via LinkedIn)+ Presenting results to executive leadership+ Leadership of 11 people Show less -
Partner & Commercial Head | 3D Project Sales, Real Estate MarketTruliv Jun 2022 - Jun 2024São Paulo, BrasilPartner & Commercial Head, was responsible for the company's Sales Strategy and Commercial growth, defining sales performance models and prospecting for new clients in the Developer/Construction market, working with the 3D Project Development Portfolio.Key activities:+ Defining the company's sales performance model+ Commercial planning, focusing on market analysis and potential clients+ Working throughout the sales funnel: prospecting, relationships and commercial… Show more Partner & Commercial Head, was responsible for the company's Sales Strategy and Commercial growth, defining sales performance models and prospecting for new clients in the Developer/Construction market, working with the 3D Project Development Portfolio.Key activities:+ Defining the company's sales performance model+ Commercial planning, focusing on market analysis and potential clients+ Working throughout the sales funnel: prospecting, relationships and commercial negotiations+ Developing strategic partnerships with the market+ Internalization of each project sold, guaranteeing 100% delivery+ Constant relationship with clients+ Structuring and managing commercial indicators+ Presenting results to the other partners Show less -
Head Of Commercial & Customer Experience | Technology Sales, Hospitality MarketOmnibees Aug 2022 - Aug 2023São Paulo, BrasilResponsible for the B2B Sales & New Markets Strategy for the Hotel market, managing a portfolio of products such as: Websites, CRM, Booking Efficiency, etc.; defining everything from planning to partnership management and the daily performance of the sales team, delivering +33% penetration of new products.Also noteworthy was his leadership in the Onboarding process of each client, internalizing data, training clients, and reviewing processes.Key activities:+ Strategic… Show more Responsible for the B2B Sales & New Markets Strategy for the Hotel market, managing a portfolio of products such as: Websites, CRM, Booking Efficiency, etc.; defining everything from planning to partnership management and the daily performance of the sales team, delivering +33% penetration of new products.Also noteworthy was his leadership in the Onboarding process of each client, internalizing data, training clients, and reviewing processes.Key activities:+ Strategic and commercial planning for the company+ Analysis of the market, trends and competitors+ Definition of the B2B sales, acquisition and monetization model, delivering +33% penetration+ Working with Face-to-Face Sales, SDR and Inside Sales teams (Sales ops and Sales enablement)+ Daily look at Performance, delivering +60% MRR, and +1,000 additional deals+ Restructuring of reports and indicators+ Managing the onboarding process for each client+ Leading 40 people Show less -
Head Of Sales & Business Development | Food Solutions, SaasZak May 2021 - Nov 2021São Paulo, BrasilAn “All-in-One Management” startup for digitizing the restaurant journey, responsible for structuring the sales team, designing models of action, customer journeys, and managing the entire funnel and commercial indicators for the business.Portfolio clients: Naka Sushi, Grupo Ráscal, Boali, Bar Juarez, among others.Pre-sales, SDR, Lead Management, Personal Sales and Customer Experience.Leadership of 25 people. -
Latam Head Of Planning & OperationsOyo Jun 2019 - Feb 2021São Paulo, BrasilOYO is a Global Platform that Empowers and Manages SME businesses in the Hospitality market, providing complete technological products and services, with a focus on increasing the revenues of these operations.Responsible for LATAM Operations Planning & Strategy, defined the business model, setting targets, managing direct and indirect channels, developing partnerships, as well as the entire customer onboarding process, setting prices, communication and guest support, reaching 10K rooms… Show more OYO is a Global Platform that Empowers and Manages SME businesses in the Hospitality market, providing complete technological products and services, with a focus on increasing the revenues of these operations.Responsible for LATAM Operations Planning & Strategy, defined the business model, setting targets, managing direct and indirect channels, developing partnerships, as well as the entire customer onboarding process, setting prices, communication and guest support, reaching 10K rooms under management.Key activities:+ Strategic planning for the company+ Definition of the business penetration/acceleration strategy+ Budget management, prioritizing investments and strategic projects+ Leading the face-to-face, remote (Call Center) and digital channels, with +30% growth+ Acting in the process of integrating client content into the company's platform+ Negotiations on FEE, price, promotions and communication with +600 clients+ Constant restructuring of the company's digital competitiveness model vs. competitors+ Managing the company's main projects, as well as interfacing with the Process/IT team based in India+ Constant review of the customer journey within the OYO platform+ Presenting results to executive leadership in Brazil, Germany and Mexico+ Leadership of ~100 people Show less -
Regional Sales ManagerBooking.Com Dec 2016 - Jun 2019Rio De Janeiro E Região, BrasilResponsible for the Sales Strategy and Portfolio Management of the Rio de Janeiro operation, defining the region's operating model to analyzing the market, trends and competitors.Worked on customer acquisition, monetization and loyalty, leading the delivery of ~40% of the national GMV result.Leadership of strategic projects, including the structuring of an SDR team, national price structuring and strategic customer relationship models.Leadership of 6 people. -
Account ManagerBooking.Com Oct 2014 - Nov 2016 -
B2B Strategic Partner ConsultantAbc & Mtravel Viagens E Turismo Ltda Mar 2013 - Sep 2014 -
Sales ExecutiveAbc & Mtravel Viagens E Turismo Ltda May 2012 - Feb 2013
Gabriel Miranda Education Details
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Communication: Advertising & Marketing
Frequently Asked Questions about Gabriel Miranda
What company does Gabriel Miranda work for?
Gabriel Miranda works for Argo Solutions
What is Gabriel Miranda's role at the current company?
Gabriel Miranda's current role is Head of Sales LATAM.
What schools did Gabriel Miranda attend?
Gabriel Miranda attended Escola Superior De Propaganda E Marketing, Estácio.
Who are Gabriel Miranda's colleagues?
Gabriel Miranda's colleagues are Joel Romero, Leticia Santos, Val Rojas, Ahmad Kamil Hakim Rusli, Ivan Ezekiel Ubag, Jun Lei, Amirun Aiman.
Not the Gabriel Miranda you were looking for?
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Gabriel Miranda
São Paulo, Sp -
Gabriel Miranda
São Paulo, Brazil -
Gabriel Miranda
Software Engineer Mid-Level At Bzr Group | Web3 |Blockchain | Solidity | Python | Backend | AwsFlorestal, Mg1ufv.br -
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