Gabriel Miranda Email and Phone Number

Responsible for National B2B Field Sales Team, Sales Ops structure, Onboarding department and Sales Enablement, Back Office launch.Main Projects:● Increased Product penetration per client ( around 33%)● Increased country B2B coverage and relationship (+ 1000 additional deals)● Improved Sales MRR (+60% during this period)● Onboarding SLA reduction (-30%)● Accelerate MRR implemented (+100%)● Training Sessions design and routine● Revamped BI reports

Responsible for Commercial department implementation and Business Plan.Main Projects:Designed GTM strategy (Created and reviewed sales cycle, CRM, live process and brand awareness)Implemented B2B execution and partnerships signed deals with real estate companies Created B2C structure - Portfolio expansion (6x in 3 months)

We are Zak!An All-in-One management platform, founded in 2018, for digitization and financial empowerment of restaurants.We operate in Latin America as a Digital Restaurant Platform with zero fixed cost, and we are the only company in the Food Service market that offers digital and financial solutions integrated in a single, modern and fluid system. Everything which restaurant needs – from POS and online sales, to back-office, payments and direct integration with aggregators such as… Show more We are Zak!An All-in-One management platform, founded in 2018, for digitization and financial empowerment of restaurants.We operate in Latin America as a Digital Restaurant Platform with zero fixed cost, and we are the only company in the Food Service market that offers digital and financial solutions integrated in a single, modern and fluid system. Everything which restaurant needs – from POS and online sales, to back-office, payments and direct integration with aggregators such as iFood, Ubereats and Rappi.Responsible for building the Sales team and all the commercial processes: Manage revenue, sales targets, and other KPIs for the country/market to grow the company portfolio (6 x) and country expansion generating +70m GMVMain projects:.Managed team to sign + 250 deals with Restaurants.Trained and led team to sell from POS solution to a full platform including D2C and payments.Created SDR team to improve sales cycle ( reduce it in 45%) and conversion ( +82%).Revamped account management team - Redesign routine and commercial approach, transition from premium support to a proactive upsell and consultative partner/ally team. Show less

OYO, an Indian unicorn backed by Softbank, is the world's second largest and fastest growinghospitality chain of hotels, homes and living spaces.Responsible for the strategy, relationship and execution: Indirect Channel Account management and Performance, Content and channel operations, and Sales Call Center. Main projects:● Indirect National Distribution Plan - overperformed revenue industry 2x● Sales Call Center - New vendor implementation and Development +… Show more OYO, an Indian unicorn backed by Softbank, is the world's second largest and fastest growinghospitality chain of hotels, homes and living spaces.Responsible for the strategy, relationship and execution: Indirect Channel Account management and Performance, Content and channel operations, and Sales Call Center. Main projects:● Indirect National Distribution Plan - overperformed revenue industry 2x● Sales Call Center - New vendor implementation and Development + 30% of incremental growth● Designed and oversaw process to onboard properties content to the OYO platform, managed team that updated and improved content● Scaled and professionalized the Indirect Channels team developing OKRs and KPIs of the Area● Restart B2B project including Hotelbeds country onboarding and another players (+380 properties)● Revamped all online performance and onboarding strategy during Covid period overperformed industry RNs 3x Show less

Responsible for connectivity, strategic partnerships negotiation, mapping, onboarding and sales of OYO portfolio in Indirect Channels (+600 properties) - Fastest country ( OYO) that achieved 10k rooms worlwide.Main projects:● Global process management and alignment with India OTA tech and Performance teams● Expand OYO exposure and distribution in the country● Go Live – Onboarding process adaptation and improvement

Booking.com is the worldwide leader online travel agency for lodging reservations and a subsidiary of Booking Holdings. It is headquartered in Amsterdam. The website has over 28 million listingsResponsible 40% of country´s GMV Rio Office (Rio state and Espiríto Santo state) forecasts and targets, Sales projects and regional team management Main projects:● New partners Brazil acquisition project (+500 properties acquired, Led 60+ AMs of 6 offices)● Country Pricing and… Show more Booking.com is the worldwide leader online travel agency for lodging reservations and a subsidiary of Booking Holdings. It is headquartered in Amsterdam. The website has over 28 million listingsResponsible 40% of country´s GMV Rio Office (Rio state and Espiríto Santo state) forecasts and targets, Sales projects and regional team management Main projects:● New partners Brazil acquisition project (+500 properties acquired, Led 60+ AMs of 6 offices)● Country Pricing and product adoption project (improved 40% product adoption) and reduced 20% in channels disparity● Chains National indicators and performance project● Regional Workshops and Internal TLX and performance trainings ( + 20 sessions ) Show less

(Top account manager of Latam) selected to design a new Global onboarding sales process to new hires in Amsterdam Oct 2016.Hotels account management: Costa Verde (Ilha Grande and Angra), Buzios and Rio City Top Chains accounts.Commercial Meetings, presentations and workshop.Projects: Pricing, Booking Suite, Chains/Top Accounts

Responsible for new partnerships and corporates account acquisition and B2B commercial agreements with airlines, hotels, car rental and travel insurance

Responsible for: Corporate Clients support , Selfbooking system, Hotels and rental cars bookings, Back office sales, Data migration otimization.