• Delivered exceptional customer service by building strong customer relationships and exceeding customer expectations through personalized styling and product knowledge.• Achieved consistent sales goals by effectively utilizing sales techniques and suggestive selling to drive revenue and meet store targets.• Demonstrated strong product knowledge by staying up-to-date on product lines, trends, and promotions, providing expert guidance to customers.

• Assisted in managing social media platforms (e.g., Facebook, Instagram, Twitter).• Developed and scheduled posts to enhance audience engagement.• Created engaging content, including graphics, videos, and written posts.• Collaborated with team members to brainstorm and develop campaign ideas.• Analyzed social media metrics to track performance and improve strategies.• Prepared reports on engagement and reach for team review.

• Overhauled and maintained broadcast equipment and studio infrastructure to ensure optimal on-air quality and reliability.• Managed and trained engineering team to support station operations and troubleshoot technical issues.• Implemented innovative technical solutions to enhance broadcast capabilities and audience engagement.• Ensured compliance with FCC regulations and university broadcasting policies.• Collaborated with programming and management teams to achieve station goals and objectives.• Developed and managed station's IT infrastructure for efficient operations.• Successfully managed equipment budgets and procured necessary resources.Provided technical support to on-air talent and production staff.