Led key business and technology initiatives for GM Financial IT projects. Responsible for the coordination and completion of all aspects of project management on assigned PMO projects, including, but not limited to, project definition, project plans, conducting meetings, documenting requirements, overseeing development, testing, and implementation. Served in the Project Manager role on the successful deployment of the Enterprise Level GMF Servicing System Project that was designed to facilitate dealer satisfaction and growth targets required to support an increase to GMF’s overall portfolio; focus on the applicable planning processes, post-vendor selection, detailed system design, implementing design decisions, data conversion, system conversion, and system implementation from existing loan servicing and collection systems to new system(s). Partnered with internal Business stakeholders and vendors to include FIS and served in the implementation of the FIS’ solutions that provided the base applications and foundational structures necessary to support the subprime portfolio and future prime product lines related to the AutoSuite SSP solution; servicing platform for retail and lease accounts to service over 4,000+ dealers.- Ability to work independently and make sound decisions while meeting time sensitive deadlines.- Strong interpersonal and management skills.- Excellent verbal and written communication skills.- Successful experience running meetings.- Good reasoning ability to define problems, collect data, establish facts, and draw valid conclusions.- Proven ability to deliver mission critical software development projects.- Proficiency with MS Office Suite (Excel, Word, PowerPoint) and Microsoft SharePoint.

Performed research and analysis of all-source data derived from multiple and specialized databases using data mining. Expert experience in using Microsoft Office tools to include Microsoft Word, Excel, PowerPoint, Access, and Outlook. Experienced with various analytical systems such as Palantir, M3, Pathfinder, Analyst Notebook, Falcon View and ArcGIS. Identified, analyzed and interpreted political/ economic risks and opportunities based upon various sources of information databases. Assembled, integrated, analyzed, and disseminated intelligence information collected from tactical, strategic, and technical sources. Expertly prepared and conducted briefings for executive level personnel.

Served as an Operations Manager that provided leadership in the role of planning and executing unit operations. Effectively mastered various government training systems, computer programs/databases, to include Microsoft Office programs and maintained positive control of a budget over $400,000. Ensured all training requirements and logistical support were highlighted and forecasted, prepared and executed the monthly training meetings, and provided executive level personnel with statistical data required to determine critical decision making. Developed and maintained all training records; monitored, scheduled, prepared training and managed personnel actions. Excelled as the Security Manager by effectively maintaining personnel security records, security clearance management, and security awareness. Managed Operational Security and Intelligence Oversight, in which requirements and training resulted in 100% compliance and zero security violations.

Served as assistant store manager at a Super Target store, while leading food operations and responsible for food safety. Manages day to day total store operations as Leader On Duty (LOD) on assigned days and during absence of store manager. Responsible for hiring and training new staff members, talent management and development, working out weekly rosters, merchandising new season stock, sales and payroll, resolving staff conflicts, inventory management and monitoring sales benchmarks. Supervised six direct reporting managers along with managing the daily operations of six food production work centers. Directly managed 30 plus team members and indirectly managed 40 more team members. Drives quality merchandising transitions on the sales floor, that represent the Target brand in presentation for our guests. Lead a culture of excellence in guest service which drives sales profitably. Collaborated by partnering with logistics in receiving food shipments from distribution center. Drives inventory levels by maintaining excellent vendor partnerships. Promoted one Sr. Team Leader to Executive Manager.- An accomplished senior level sales professional with a demonstrated track record of building business.- Led team to achieve 95.18% Food Safety Operations score on Steritech audit.- Cultivated strong vendor relationships driving increased external sales.- Increased profitability in total sales 2.9% Year To Date.- Emphasized excellent customer service internally and externally achieving 25 weeks in green service scores.- Escalated critical issues and implemented strategies for their timely resolution.

Served as the senior assistant to the Division Chief in the provision of support for the organization in the areas of program assistance and office administration. Served as the focal point in the Division for the receipt and review of incoming tasks, projects, correspondence and other communications or materials such as regulations, changes of policy and procedures, etc. Provided key administrative support to the stand-up of DISA's USCYBERCOM Implementation Team while continuing regular assigned duties.

Conducted quantitative and qualitative chemical analyses of body fluids such as blood, plasma, and platelets; performed blood counts using a microscope. Conducted proper shipping and handling procedures of collected patient samples, blood products, and other biological specimens according to established procedures.

Served as the primary night shift supervisor in the Department of Pathology performing clinical testing in all sections of the Lab to include Chemistry, Microbiology, Hematology, Blood Bank, Serology, and Urinalysis. Provided customer accessions, sample processing, phlebotomy and ward rounds services to support inpatient/ outpatient clinics. Effectively adhered to safety, environmental, and/or infection control methods. Managed personnel functions for the laboratory that included leadership and direct supervision of daily staff performance and competency. Used CHCS and Legacy CHCS to input patients' results. Insured the Lab was in compliance with HIPPA, JCAHO, and OSHA regulations and provisions.

As a Resident Trainee performed laboratory procedures and elementary and advanced examinations of biological and environmental specimens to aid in diagnosis, treatment, and prevention of disease. Produced and prepared detailed reports on experiments and tests.

As a Medical Laboratory Student, conducted studies in biology, bacteriology, parasitology, biochemistry, entomology, hematology, microbiology, blood bank, chemistry, serology, and urinalysis. Kept detailed records of culturing and of purity, density, and viability tests of cultures.

Served as a first-line leader in the 2/9 Maintenance Support Team providing supervision and technical guidance to subordinates. Successfully conducted on-the-job training to subordinates, completed maintenance forms and records, troubleshooting equipment to component level, isolated and identified causes of malfunctions, and used electronic scanners to interpret complex schematic diagrams. Planned and organized work schedules, assigned duties, performed operational and administrative duties, instructed and supervised subordinates in appropriate practices, procedures, and safety.

Responsible for supervising and performing maintenance and recovery operations on wheeled vehicles and associated items, as well as tracked vehicles. Used applicable references, inspecting, servicing, maintaining, repairing, replacement, adjusting and testing of wheeled vehicles and material handling equipment systems, subsystems and components.