Gabriel Taylor, Le Email & Phone Number

Manhattan, New York, United States

Greater New York City Area

• Luxury Resort/Spa Executive and former Cosmetics Executive. Strategic and executional consulting on brands and companies with a focus on the cosmetics/spa and hospitality sectors • Specializing in luxury niche brands, hotel and day spa management, cosmetic retail sales growth, marketing, staff training and reviving challenged accounts• Corporate trainer and facilitator. Topics of expertise include: Forbes rating standards, spa etiquette and protocol, SOPs, aesthetics, mindfulness/wellness series and vendor relations • Spa business plan development with a focus on guest experience assessment and SOPs• Clients have included: Procter and Gamble (Prestige Beauty Division), Christine Valmy Inc., Borghese Inc., The Ritualist, Innovative Biotechnologies Laboratories, Chanel, Barney's New York, Dr. Sebagh, Natura Bisse, L'Occitane, Peppermill Resorts and Starwood Hotels (St. Regis and Westin New York properties).

New York, New York, United States

- Brought in to develop brand new Spa Ownership and Management Course over 3 years. This 300 hour accredited curriculum launched in April 2023. The course will be offered bi-annually. - Created and implemented online professional development seminar series during Covid-19 pandemic and presented to over 1500 students.- Advised company ownership and faculty on global spa trends, spa/salon re-opening best practices and marketing during Covid-19 pandemic.- Helped to develop online curriculum for 600 hour esthetics program during Covid-19 shutdown; effectively taking the schools classic in-person teaching modules online via Zoom for over 1500 students.

Mashantucket, Connecticut

Since 1992, Foxwoods Resort Casino has offered guests The Wonder Of It All as the premier resort destination in the Northeast. As the largest resort casino in North America, Foxwoods offers a vast array of gaming in seven casinos; AAA Four-Diamond hotels, restaurants from gourmet to quick service, world-renowned spas, award-winning golf, state-of-the-art theaters and exclusive retailers.

Watch Hill, Rhode Island

Perched high on the bluffs of Watch Hill, Rhode Island, with sweeping views of the Atlantic Ocean, the Ocean & Harvest Spa is the only Forbes Five-Star spa in Rhode Island, and among only 60 spas in the world to achieve the Five-Star rating. Served as Interim Spa Director through the resorts peak Spring/Summer tourist season. Lead the team through the annual Forbes training and inspection. Maintained daily business operations and Forbes Five-Star rating standards until the return of the original opening team’s Spa Director in September 2018.

Reno, Nevada

-Oversaw and directed Spa department for 2,000 room privately held resort property-Implemented Forbes Travel Guide Spa standards training for potential Four-Star rating designation -Managed a team of 40 employees-Responsible for marketing across all channels; created social media presence, marketing calendars and conventions/groups partnerships to drive awareness and generate revenue -Vendor relations – brought on Sothys Paris, Molton Brown London and Christine Valmy Inc.-Spa menu design – created brand new Spa menu with new treatments exclusive to GSR-Designed treatment protocols for professional services-Backbar product lines and retail – double digit retail sales growth YTD 2017 compared to 2016-Revenue maximization and strategic business plan analysis-Beat projected 2017 plan by 16%; increasing top line and bottom line -Increased LY by double digits and brought Spa to profitability after three years of declining growth

Reno, Nevada

• Tasked with implementing Forbes Spa standards and preparing the Spa team to earn the Four-Star designation. The rating was awarded in February of 2016 and was the first property in Northern Nevada to be awarded the Four-Star rating by Forbes Travel Guide• Manage all FOH team members; directly responsible for hiring, training and retention • Conduct retail and professional back bar trainings for all BOH team members• Work in partnership with hotel front desk, VIP, housekeeping and engineering to ensure Spa Guest Service standards and Forbes Standards are consistent • Collaborate with Director of Hotel Operations and Director of Resort Services to implement Forbes Standards into all aspects of property operations as related to the Guest Experience • Member of the property's Forbes committee. Tasked with training departments on Forbes standards and conducting trainings across departments• Represent the company at the annual ISPA convention in Las Vegas• Responsible for vendor relations, retail trainings and selling skills trainings• Produced, scripted and appeared in property training video. Worked in tandem with marketing and upper management teams. Video utilized for training 1800+ team members and for new hire orientation groups

New York, New York

• Focus on building and sustaining profitable brick-and-mortar retail operations nationwide • Launched successful pilot of 70 Ulta doors in August 2013, leading to a national launch of 700 Ulta doors in April 2014• Oversee 700+ retail doors across North America • Recruit, interview, hire and train the nationwide sales team• Write, produce and appear in company training videos alongside company founder• Design all company training materials, education programs and curriculum for field sales teams• Work in tandem with third party PR and Social Media companies to ensure brand's voice is clearly communicated• Partner with marketing department to create nationwide event collateral• Travel 50% conducting market visits to assess field sales teams, train/support retail partners and events • Work closely with recruiting and staffing companies to ensure quality talent is sourced and on-boarded • Act as official company spokesperson, appearing on popular segments for QVC America and QVC Italia in Milan. Certified as on-air guest for QVC. Conduct Master Classes and Seminars for QVC Corporate • Attend meetings with buyers and executives to grow and introduce the brand to new potential retail partners

New York, Nevada And California

• Served as a Brand Ambassador and Educator for the Origins brand on the West Coast and was then transferred to the Clinique brand in the Northeast• Responsible for beauty advisor and store sales team trainings• Worked with Macy's and Lord & Taylor accounts - Northeast, West and Corporate • Achieved regional retail goals through frequent store visits, trainings, freelance team management and overseeing in-store events• Developed and maintained strong relationships with Regional Managers, District Managers, Store Managers and retail employees • Assisted accounts with inventory management, merchandising, and communicating areas of opportunity to maximize consumer sell-through

Manhattan, New York

Retained by the parent company, Innovative Biotechnologies Laboratories, to help launch the In&Out Different Beauty brand in North America. Strategic Consulting, including business plan & sales strategy development.Worked with the US based team to open the Switzerland based company's flagship boutique on Madison Avenue in New York City. Designed the companies' comprehensive training materials and was tasked with training the new sales team on product knowledge, merchandising, retailing and treatment protocols. Worked with third party PR company to identify brand's voice and introduce the brand to the US prestige market. Worked to secure additional distribution through department stores, e-commerce platforms and hotel/day spas for professional backbar and retail.