-Performing device repairs, ranging from hardware to operating system issues, increased production by 25%-Consulting with clients to determine whether devices can be a quick fix, or need to be repaired-Documenting repair notes and organizing paperwork to make an efficient repair process for customers and technicians-Communicating over the phone with prospective customers' questions about services.

-Planned and communicated effectively with clients and operations to allocate resources to complete jobs, increasing the day’s projected revenue by 20%-Recorded and maintained accurate records of daily cost, receipts, and revenue - resulting in streamlined financial tracking and cost control-Negotiated with around 4-7 clients, and generated on average $2000 in daily revenue.