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● Streamline the implementation of the company-wide SharePoint migration and provisioning process by overseeing project schedules and timelines, completing the project on schedule and within budget.● Coordinate with vendors and customer-facing support to provide control of SharePoint application improvements and changes● Troubleshoot SharePoint-related application issues by monitoring and testing application performance for potential bottlenecks, identifying possible solutions, and implementing fixes.● Increase the security of data and systems through SharePoint's built-in security features, minimizing business impact and risk exposure.● Migrate 2 SharePoint farms from local resources to the cloud, reducing cost-per-user.● Manage the upgrade of the company-wide SharePoint environment to ensure the system is always up to date and optimized in performance and security, including implementation of SharePoint 2010 > 2019 and SharePoint 2013 > 2016.● Coordinate a team of engineers by directing their work to ensure the company's efficient completion of Microsoft SharePoint projects.

Serve as a faculty evaluator to aid in recommending academic credit for learning in extra-institutional settings. In this capacity, I review course syllabi, content and assignments and provide recommendations for the appropriate college course credit to be awarded based on the training materials provided by the various military organizations. Assessment decisions may include a tour of the facilities and equipment as well as interviews with existing staff members. These services are provided on an as-needed basis throughout the year.

● Oversaw enterprise web application and site management by reviewing server event logs to ensure optimal performance and identify potential issues.● Utilize network administrative tools to troubleshoot and resolve Network issues/infrastructure by configuring, maintaining a backup, and restoring process, verifying the efficiency of system resources.● Enhanced end-user and technical documentation understanding by interpreting internal and external business challenges and recommended best practices, improving products, processes, and services.● Built a lively and collaborative intranet community by conducting User training for the 100 + staff serving active Navy members and the Naval Academy.● Streamline processes by developing, enhancing, and maintaining technical documentation for multiple business applications.● Delivered technical support to customize SharePoint sites to attain various Health Clinic needs by partnering with users and other enterprise personnel to ensure solutions meet business requirements.● Maintained user security by partnering with DHA to avail data to appropriate internal and external authorized parties. ● Drove continuous improvement of the SharePoint services by coordinating the migration of the Naval Health Clinic farm from a local server to a secure cloud environment provided by the MHS.

● Accelerated innovation in Health Care Payment and Delivery supports by initiating and testing innovative healthcare service delivery models, increasing care coordination, quality, and efficiency.● Achieved CMS mission to ensure adequate, up-to-date healthcare coverage and promote quality care for beneficiaries by reviewing and providing recommendations for projects supporting 4 CMS plan models. ● Improved population health by serving as an SME on the Next Generation ACO Model to impact the utilization of services and reduce overall costs of care.● Formulated, documented, and implemented an agency-wide Information Security program to safeguard information systems across the CMS Enterprise, minimizing the security risks associated with each model.● Served as technical support to the external partner customers by providing quality assurance, testing, and documentation for web and portal applications. ● Identifies and evaluates vendor products and establishes vendor monitoring and tracking processes.● Developed documentation and training to promote user adoption and best practice by liaising with teams to simplify permissions while maintaining appropriate data security standards.● Drove key security initiatives by acting as security liaison between the external (medical providers) and internal (CMS) customers to guarantee all data was appropriately encrypted to protect digital data confidentiality.● Developed and maintained standard practices and metrics related to site design, programming, and business systems analysis by documenting five weekly reports related to security measures.

Support clients with finding quality candidates to meet advanced technical, operational and administrative placement needs.

● Reviewed best practices and oversaw production jobs, schedules, and business processes operating in the optimal capacity by serving as the technical expert during change management for various projects. ● Designed, established, and operationalized enterprise-scale security services by offering leadership to execute project plans and performance requirements for all stages/phases through the management of human capital resources ● Led strategy to increase automation across the organization, enhancing the IT infrastructure's reliability, resiliency, and efficiency.

Department of State/Center for Medicare and Medicaid Services● Coordinated resources to effectively align resources across projects by offering oversight of technical direction, providing subject matter expertise, and analysis relating to SharePoint architecture and implementation.● Transformed the business operations of federal government agencies by engineering and upholding custom software utilizing organizational standard coding practices and techniques.● Led the team of SharePoint Developers through Product Development cycles to support strategies and requirements by formulating policies and procedures for administration and application. ● Performed quality check and validation on SharePoint solutions by engaging with critical stakeholders and utilizing best practices, ensuring efficient and effective service delivery. ● Establish a methodology for determining the appropriate SharePoint site structure and permissions, resulting in a reduction in data loss and increased customer satisfaction.● Maintained, optimized, and enhanced all SharePoint sites’ content data functionality by preparing environment and applications to migrate to SharePoint from 2007 to 2010, driving efficiencies.

● Member of the enterprise change advisory board and ISO 20000 certification readiness team● Serve on design team for the implementation of enterprise wide IP address management solution● Develop standard technical instruction guides, system installation and build guides● Provide enterprise project management schedules, process improvement initiatives● Produce after-action reports to determine the root cause of system outages● Troubleshoot and resolve complex server hardware problems to ensure minimal disruption of mission-critical applications; research, troubleshoot, and resolve system performance issues and outages

Instructor for courses that include: Introduction to information systems, Unix administration, Internetwork Remote Access, Unix, Database Management Systems, Desktop and Server Administration.

● Provided QA analysis for HUD REAC● Conducted user needs analysis and provided documentation for system and application improvements● Verified HUD technical standards against project requirements

Instructor for courses that include: Microsoft desktop and server administration (XP and MS Server 2003/2008), database development (MS SQL Server 2005), database administration (MS SQL Server 2008), WAN administration (Cisco routing and switching), Networking Capstone and Programming (Python and Visual Basic). Prior to June 2009 this was a part-time position.

● Implementation and maintenance of SalesLogix CRM system with SQL Server database● Develop enhancement of LeaseTeam software and integration with CRM system● Develop marketing initiatives deployed by sales team and provide analysis of effectiveness through the CRM software● Provide networking and application solutions for deployment within the organization

● Provide customized options for proprietary SalesLogix system● Train users on CRM usage, business processes and reporting● Develop customized reports for sales and executive management● Management and maintenance of SQL Server including performance tuning and backupsNOTE: This company was acquired by Bank of America in October 2007

● Implemented customized SalesLogix CRM and Microsoft Great Plains accounting software solution across 12 offices nationwide and provided support for 125+ employees● Formulated customized reporting tools for decision analysis, pipeline measurement, and forecasting to meet business needs in conjunction with management and industry leaders● Trained end-users using live training, CBT, and streaming media● Provide IT server support, administration, and maintenance for Windows, SQL, Citrix and Microsoft IIS web servers