Gaby Daniel Email & Phone Number

Beirut, Lebanon

o Day to day supervision of the NOC team and continuous monitoring of all technical indicators. o Ensure that NOC is operational 24/7 and provide support for all technical entities as per the agreed SLAs/OLAs. o Supervise closely the escalation procedure and ensure communication between all involved units during major problems. o Ensure NMS administration and support. o Establish and manage Service Delivery and Management processes within Alfa. o Coordinate work across the NOC projects taking into consideration stakeholder expectations, resources pressures, and timelines and provides direction and leadership to project teams.

Beirut, Lebanon

o Member of the Digital TV transition committee who submitted to the Council of Ministers a full detailed plan for its implementation. This plan was unanimously approved.o Member of the team who worked on the new vision for the ICT sector in Lebanono Elected Vice-President of the Study Group 16 in ITU and ministry representative in all ITU international conferences o Worked with the TRA on two major decrees: Frequencies Right to Use and Spectrum Refarmingo Ministry Representative in the committee that prepared the visit of the Pope: Responsible of all technical aspects for the International Press Roomo Member of the Council of Administration of ARABSAT

Beirut, Lebanon

o Market research and study for new opportunities o Analyzed customer commercial requirements o Deployed price directives, price lists and provided support for the cash-flow analysis. o Responsible of the relations with Alcatel-Lucent in all Linfra affiliates: Niger, Morocco, Benin, Ghana and Lebanon

Paris, Ile-De-France, France

o Supervised the team that will execute the ETP on the ground (Drive testers, coordination with the operator, …) o Analyzed the results and provided operators with recommendations on the values to set in their networks for the new features o Developed engineering methods for cleaning the neighboring of the cells using internal or external traces.

Paris, Ile-De-France, France

o UMTS Support Engineer for Vodafone UK and O2 UK & Ireland. Customer Case Resolution within the target timescales. Updating customers on the case resolution progress and maintaining/updating the Customer case database. o Drove initial issue investigation on RNC, NodeB, Radio, System, HW and SW problems, IOT issues on labs or on the live network

Masters, Network Architecture

B.E, Telecommunications And Networking

Graduate degree in Electrical Engineering Majoring in Telecommunications and Networking from Ecole Supérieure d’Ingénieurs de Beyrouth