Member of the Core Infrastructure Team responsible for maintaining, developing and engineering all aspects of the Data Center.Primary responsibilities include, but are not limited to:- Interfacing with functional areas to manage and estimate scope, expectations, deliverables and project budget.- Responsible for timely achievement of milestones and project completion- Participates in 24/7 on-call rotation- Works one Saturday per month to complete routine maintenance- Tier 3 and 4 technical support of end users (local and remote)- Administration and maintenance of infrastructure including servers, network equipment, and SAN- Implementation, administration, and support of 3rd party enterprise applications - Implements software and hardware solutions in support of company initiatives- Participates in planning and implementation of projects- Administration and maintenance of Active Directory and related services- Administration and maintenance of Microsoft Exchange messaging infrastructure- Creates and maintains system and support documentation- Administration and maintenance of system backups and backup infrastructure utilizing Veeam, Netapp, Backup Exec, and Data Domain technologies- Prepare technical documentation for all changes to networking environment- Provide systems administration, services monitoring, and security maintenance for IS infrastructure

Member of the Systems Engineering team with a focus on Core Infrastructure administration and development.- Enterprise backup engineering and administration primarily using EMC Networker and Data Domain systems- VMWare administrator for rapidly expanding VM environment that currently features over 200 servers running on 15 ESX hosts- Blackberry Enterprise Server support and administration- Proactive administration and engineering on over 350 core servers- Exchange 2007 Tier III support- Active Directory administrator- Antivirus administrator utilizing Trend Micro's security suite- Tier III IT Service Support- Enterprise Mobility Administrator- Provide 24/7 support in an on-call rotation for data centers in the United States and in the United Kingdom

- Basic administration of enterprise backup system- Provide Tier II Service Desk support for core infrastructure issues- Manage company server Disaster Recovery testing for Sarbanes-Oxley compliance- Provide Tier II support of corporate Blackberry devices and Blackberry Enterprise Server- Basic Active Directory and Exchange administration- First line Sharepoint 2003 support

- Provide 24/7 International support to over 350 stores, as well as our corporate headquarters in the US and the UK- Provide detailed training and mentoring for newer Service Desk employees

- Provide 24/7 International support to over 350 stores, as well as our corporate headquarters in the US and the UK