Gadiel Amilec Email & Phone Number

Orlando, FL, US

Orlando, Florida, United States

Pennsylvania, United States

• Fostered strong relationships with key internal and external customers, significantly enhancing customer engagement with US Foods.com and various value-added services.
• Utilized Salesforce to improve efficiency and customer service response times.
• Played a key role in operational support, effectively managing daily tasks and project initiatives to support sales team efficiency.
• Provided exemplary guest service by efficiently addressing inquiries and facilitating a smooth sales process, demonstrating high organizational skills and attention to detail.

Charleston, South Carolina Metropolitan Area

• Collaborated across departments to ensure the achievement of sales goals and revenue growth through upselling, cross-selling, utilizing consultative selling methods.
• Provided strategic and technical support to stakeholders, offering guidance on product functionality.
• Conducted individual and team-wide account reviews, training and strategy discussions.
• Analyzed key performance indicators (KPIs) to improve ROI.
• Presented information to clients on new features and product roadmap with accuracy.

• As a Realtor, I provide service by sharing my knowledge with clients who wish to sell or acquire real estate properties in the state of Florida:
• Prospecting, following up and establishing relationships with leads
• Preparation and presentation of service offerings to leads via remote tools
• Design, production, and distribution of lead-generating content such as:
• Social media content distributed on Instagram, Facebook, and LinkedIn

Easton Pennsylvania

• As a team member at Follett Higher education's on-campus store, I provided solutions to customers' inquires. Some of my day-to-day tasks included:
• Customer service at the on-campus store helping customer fulfill their unique needs.
• Orienting costumers, guiding, and closing sales of electronic devices such as laptops, printers, and accessories.
• Performed troubleshooting procedures for customers and in-store laptops.
• Online order fulfillment, inventory management, and customer assistance.

Puerto Rico

• Circuito offered repair services for laptops, desktops, cellphones, and other electronic devices as well as independent carrier provider services. Some of the tasks I took upon as founder and manager were:
• Developed, and implemented a business plan which resulted in a successful B2C service company.
• Implemented and managed an open-source ticketing system.
• Worked on a day to day operations helping customers troubleshoot devices
• Configured and deployed operating systems, diagnosed and installed hardware.
• Managed inventory duties, marketing strategies, and relationships with suppliers.

Richmond, Virginia Area

Kitchen staff at an upscale style restaurant.

Richmond, Virginia Area

Kitchen staff in an upscale style restaurant.

Puerto Rico

Kitchen staff at a fine dining restaurant.

Bachelor Of Arts - Ba, Strategic Communications

Activities and Societies: Technology Club Member

Associate Of Science - As, General Studies, 3.74

Activities and Societies: - Social Media Manager for student led newspaper || Political Science club member.52 credits conducive to a A.A.S

High School Diploma