Frontend Web Developer
Tangerang, Banten, Indonesia
Platforms:• Pageview• CRMBuilt a comprehensive end-to-end customer tracking and analytics system. Key activities included:• Implemented website tracking mechanisms to capture user interactions in real-time• Converted raw SQL data into actionable visualizations, including graphs and charts, for deeper insights• Streamlined the customer journey to boost engagement and retention• Developed a segmentation builder tailored to various customer traits for targeted outreach• Created a tailored pipeline for acquisition and retention, leveraging predefined traits based on interaction dates and specific customer activities• Integrated Firebase data to facilitate continued engagement with segmented customer groupsAdditional Role: Trainee Line ManagerAlongside my core development role, I also served as a Line Manager for trainees, where I:• Guided trainees through project milestones and provided ongoing support to help them reach their goals• Offered mentorship on best practices, encouraging skill development and workflow improvement• Developed and implemented training resources, creating a solid foundation for their technical growth