Build and maintain strong ongoing relationship with key Mastercard business partners and portfolio managers supporting the product development cycle for strategic efforts (Franchise & Customer Onboarding, Treasury, Fraud Services, B2B Risk& KYC Management) and inform business and IT platform plans; Apply structured business architecture approach for capturing key views of the business domain and enterprise payment processing context ; Effectively collaborate in a geographically distributed environment in areas that have degrees of ambiguity recognizing functional interdependence and cross-silo redundancies

Provided governance and process leadership to a team of lead architects and consultants in the development and future implementation of an EA Strategic Architecture spanning presentation, application, infrastructure, data and integration services. Established ‘actionable’ blueprints and frameworks to drive ‘reusable’ development of ‘assets’ used by product development organizations and increase IT responsiveness. Developed strategic relationships to improve the operability and value of the program, while increasing program-level visibility to senior leadership and business stakeholders

Executive Program/SW Portfolio Manager responsible for managing Portal and Commerce requirements definition and architecture planning for ibm.com Teleweb sales channel servicing IBM’s key large enterprise accounts. Successfully delivered IBM consulting engagements and projects for IBM Global Services LOB.• Consulted closely with senior management of both product marketing and business operations in defining product requirements based on field research and business needs, composing of product specifications and business justifications [$3M USD development budget] as well as creation of plans for worldwide deployment. Position required being skilled in working across organizations to collaborate with the IBM WW IT development partner, system end users, company technology ,operations teams as well as strategic solutions group in an organized and pragmatic manner. • Managed $3.0M consulting engagement team consisting of a staff of 15 in the design of an e-commerce customer service payments portal for the NYC Department of Finance. Portal supported the collecting of violation and licensing fees (supporting multiple tenders) and engaging of complex payment processes in support of multiple channels including: Internet, Intranet, IVR, Kiosk, Tele-phone Call Center. Three-tier Object Oriented system design using IBM Visual Age for JAVA and Websphere infrastructure required the leveraging of multiple legacy back-end CICS systems. • Consulted for a domestic insurance company to reengineer I/T management processes outlining recommendations and detailed project plans to yield 25% increase in staff productivity. Engagement focused on the review, definition and development of formal client relationship, application develop-ment, application testing and project management processes integrated with organizational metrics program.